Senior Director, Strategy, Value-Added Services

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The VAS Strategy & Planning team supports the Value-Added Services division of Visa.

The team supports the Global Head of Value-Added Services and broader leadership team to (1) develop and refine the overarching strategy of the division, (2) lead special projects and initiatives, and (3) respond to matters that require executive attention.

The team sits at the intersection of many geographies, product organizations, and business units, requiring organizational savvy and strong interpersonal skills. This is a unique opportunity to drive the organizational excellence of Visa’s business while collaborating with executives on a regular basis.

This role reports to the VP, Strategy & Planning for Value-Added ervices.

Job responsibilities:

Lead projects related to long-range strategy development and assessments of significant opportunities – including potential acquisitions – and threats.

• Structure and solve business problems by collaborating with a range of internal stakeholders. Organize and prioritize critical information, issues, and data to facilitate efficient decision making. Build out unique, creative, and impactful recommendations.
• Design and manage major planning activities, which may include annual strategy development and objective and key results (OKR) formulation, ongoing business performance and resource allocation checkpoints, or various other activities such as reporting.
• Coordinate with functional partners to design and manage key reports that meet the goals of the leadership team. Proactively review a subset of reports/updates to flag areas that require executive attention.
• Lead the creation of materials for various meetings such as Board meetings, executive forums, and external client councils/forums.
• Manage subset of team members and provide continuous coaching and training to teammates.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience

Business Acumen

• Strong command of financial, market and consumer data with the ability to grasp and distill complex issues.
• Commercially astute with experience working in a fast-paced and evolving global matrix organization.

Problem Solving

• Structured thinker with robust decision-making and deep analytical skills.
• Keen eye for detail with the ability to support recommendations grounded on data and facts.

Relationship Building

• Humble leader with a high degree of compassion.
• Ability to engage, influence, and inspire teammates.
• Ability to build relationships at senior levels and navigate complex structures.

Communications

• Tremendous executive-facing communication skills.
• Ability to craft compelling communications in short time frames with editorial prowess.
• Advanced visual design skills that enable simple, elegant storytelling to internal and external audiences.

Execution

• Experience in managing a team of individual contributors on major cross-functional projects at a global matrix organization.
• Able to adjust to multiple tasks / demands and shifting priorities under time constraints.
• A hands-on approach to all activities with an unwavering passion for excellence that is contagious.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 213,000.00 to 265,950.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.