Mobile Service Technician

1 Day ago • All levels • Operations • Undisclosed

About the job

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communication

Job Description

Tesla is seeking a Mobile Service Technician in Segeltorp, Sweden. This role involves servicing, repairing, and improving Tesla vehicles at customer locations. The technician will use Tesla-specific software and tools, ensuring high-quality repairs and adhering to strict quality standards. Collaboration with local and regional teams is essential. The position requires excellent communication skills in English and Swedish, a valid driver's license (minimum two years), flexibility with shifts (including weekends), and the ability to educate customers on vehicle usage. The successful candidate will undergo training on Tesla technology and EV repair. The role involves independent work and customer-facing interactions, managing parts, scheduling, and supporting the end-to-end mobile service process.

Must have:

Professional vehicle service and repair experience
Excellent communication (English & Swedish)
Valid driver's license (minimum 2 years)
Ability to work independently
Customer service skills

Perks:

Dynamic and fast-paced environment
Use of Tesla vehicles
Innovative technology and tools
Ongoing training and development
Competitive compensation and benefits
Tesla shares

What to Expect

We are looking for a Automotive Mechanic for Tesla's Mobile Service across Segeltorp area. Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.

At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.

We offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
An opportunity to utilize varying models of our fleet for daily operations and repairs.
The chance to work with innovative technology, advanced tools and software.
Ongoing training and development to help you grow your skills and career.
A competitive compensation and benefits package including Tesla shares

What You’ll Do

Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position.
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

What You’ll Bring

Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
A good communicator: You speak and write English and Swedish well and know how to get your point across clearly and respectfully
Safe to drive: We require you to hold a valid driver’s license held for a minimum of two years.
Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
Eligible: you have the right to work in Sweden

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