Recreation Host - Full Time

1 Hour ago • All levels • Facilities Management • Operations

About the job

Job Description

The Recreation Host at Hong Kong Disneyland Resort hotels manages the operation of recreation facilities (swimming pool, gym, tennis court, playrooms) and delivers exceptional guest service. Responsibilities include responding to guest inquiries, organizing activities, handling cash, conducting special events, performing cleaning duties, and handling administrative tasks. The role requires strong communication skills in Cantonese, English, and Putonghua, though non-Chinese speaking candidates are welcome. Shift work is required, as the resort operates 365 days a year. This is a full-time position located on Lantau Island, Hong Kong.
Must have:
  • Manage recreation facilities
  • Deliver quality guest service
  • Organize activities
  • Handle cash
  • Cantonese, English, Putonghua
Good to have:
  • First-aid & AED certificate

Job Summary:

For many of our Guests, staying at one of the Hong Kong Disneyland Resort hotels is a dream come true. As one of the team members there, you will be responsible to manage the operation of the Recreation facilities and deliver quality guest service in order to create magical experience for the guests!

Responsibilities:

  • Conduct daily operations of recreation facilities, including swimming pool, gym, tennis, multi court & playrooms.
  • Respond to Guest’s inquiries and concerns & deliver quality guest service especially guest interaction.
  • Explore and organize new activities for playroom & festival activities.
  • Responsible for cash handling at playroom.
  • Conduct special events (e.g. birthday party) and team building activities for corporate guests.
  • Perform cleaning duties (e.g. pool furniture, game equipment, etc) in the hotel recreation areas.
  • Handle administrative tasks including preparation of hotel guest letter, daily attendance data input, activities proposal, assigned work progress report, procurement of team operations materials, etc.
  • Perform assigned side duties (e.g. store room operations, ensure equipment procurement, playroom operations materials procurement, etc.).

Basic Qualifications:

  • Communication skills – Ensure effectiveness and efficiency when working with colleagues and superiors.
  • Language: Cantonese, English, Putonghua – communicate with guests from foreign countries and Mainland China. (Non Chinese speaking candidates are welcome!)

Preferred Qualifications:

  • First-aid & AED certificate – For providing first-aid treatment to guests if necessary.
#LI-DNI

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company. Actual work schedule and number of work days per week depend on workload demand.


SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Anaheim, California, United States (On-Site)

Kapolei, Hawaii, United States (On-Site)

(On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Chessy, Île-de-France, France (Hybrid)

Hilton Head Island, South Carolina, United States (On-Site)

Hilton Head Island, South Carolina, United States (On-Site)

Hilton Head Island, South Carolina, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Similar Jobs

Google - Onderhoudstechnicus Elektro

Google, Netherlands (On-Site)

Company3 Method Studios - Facility Technician x2

Company3 Method Studios, Canada (On-Site)

The Walt Disney Company - Construction Project Scheduler- Facility Asset Management(FAM)

The Walt Disney Company, United States (On-Site)

Get notifed when new similar jobs are uploaded

Jobs in Hong Kong

OKX - Growth Director (CN)

OKX, Hong Kong (On-Site)

The Walt Disney Company - Project Management Coordinator (Project & Construction Management)

The Walt Disney Company, Hong Kong (On-Site)

The Walt Disney Company - Hotel Front Desk Host - Weekday Part Time

The Walt Disney Company, Hong Kong (On-Site)

The Walt Disney Company - Housekeeping Floor Host - Full Time

The Walt Disney Company, Hong Kong (On-Site)

The Walt Disney Company - Stage Manager, Event

The Walt Disney Company, Hong Kong (On-Site)

Animoca Brands - Team Administrator

Animoca Brands, Hong Kong (Hybrid)

ION - Technical Support Analyst - 8034

ION, Hong Kong (On-Site)

The Walt Disney Company - Associate Manager, Marketing (China market, 1-year contract)

The Walt Disney Company, Hong Kong (On-Site)

OKX - Senior Product Manager, Trading Bot

OKX, Hong Kong (On-Site)

Get notifed when new similar jobs are uploaded

Facilities Management Jobs

Greenworks - Senior Technical Service Manager

Greenworks, United States (On-Site)

Sandbox VR - Retail Associate

Sandbox VR, United States (On-Site)

Microsoft - Campus Cost Lead - EMEA

Microsoft, (On-Site)

Patel greene - STEP Intern

Patel greene, United States (On-Site)

Power Integrations - Director, Facilities

Power Integrations, United States (On-Site)

Mattel  Inc  - Facilities Maintenance Technician

Mattel Inc , United States (On-Site)

The Walt Disney Company - Supply and Distribution Worker - Seasonal, Walt Disney World

The Walt Disney Company, United States (On-Site)

The Walt Disney Company - Housekeeping Houseperson - Full & Part Time, $31.08/Hour

The Walt Disney Company, United States (On-Site)

Get notifed when new similar jobs are uploaded