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Parts Advisor 零件管理顧問 (Service Center)

New Taipei City, Taiwan (On-site)

Parts Advisor 零件管理顧問 (Service Center)

2 Days ago • 3 Years + • Administrative

About the job

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Job Description

The Parts Advisor at Tesla Taiwan's Service Center is responsible for managing parts inventory, processing orders, and ensuring efficient parts supply for after-sales service. Key responsibilities include handling inquiries via phone and email, receiving and shipping materials, maintaining accurate records in the dealer management system (DMS), resolving supplier issues related to shipping and packaging, meticulously tracking repair times, costs, and materials used, negotiating delivery terms with suppliers, and generating regular reports. The ideal candidate possesses basic automotive maintenance knowledge, experience in parts and materials management, familiarity with DMS and MS Office software, and at least three years of experience in materials and logistics management. Excellent written communication skills in English and Chinese are required.

Must have:

Manage parts inventory
Process orders efficiently
Resolve supplier issues
Maintain accurate records
3+ years logistics experience
Excellent communication skills

Good to have:

Automotive maintenance knowledge
DMS and MS Office proficiency
Understanding of dealership processes

Perks:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Global Employee Assistance Program (EAP)
Employee Vehicle Purchase Program
Employee Welfare Committee
Employee Merchandise Discounts
Celebratory Gifts
Employee Referral Program

What to Expect

職務說明： • 回覆相關問題來電及電郵 • 接收及運送不同物資和管理庫存，以有效支援售後服務及零件供應 • 準確而詳細地記錄問題到經銷商管理系統 • 分析和解決所有內外供應商的運送及包裝等問題 • 詳細地記錄維修或跟進時間、費用及物料使用。 • 與零件供應商議定運送物料及時間，並定時更新報告 • 執行其他被指派的相關任務職責描述其他條件: • 對汽車維修保養等技術知識有基本概念 • 具有零件, 物料管理相關經驗 • 了解基本汽車操作、設備和維修方法 • 明白經銷商的業務流程 • 能操作DMS系統及MS Office 軟件 • 至少3年物資和物流管理經驗 • 良好的英文及中文書寫能力

What You’ll Do

What You’ll Bring

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
Employee Vehicle Purchase Program
Employee Welfare Committee
Employee Merchandise Discounts
Celebratory Gifts for Special Occasions
Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company

福利

除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：