Manager – Business Relationship Management SEA

3 Weeks ago • All levels • Business Development • Undisclosed

About the job

Job Description

This role supports the SEA market for Disney Entertainment & ESPN Technology's DTC streaming service. The Manager – Business Relationship Management SEA will be the primary technology interface for DTC business stakeholders, engaging throughout the technology development and deployment lifecycle. This critical role ensures business and technology alignment, gathers business requirements, coordinates technology resources for product development, and leads business impact assessments for proposed solutions, collaborating with cross-functional teams across APAC and US headquarters. Responsibilities include understanding business priorities, anticipating needs, performing business impact analyses, resolving conflicts between tech and business, and serving as a project manager during a transitional stage (1-2 years).
Must have:
  • SEA market DTC streaming service experience
  • Business and technology alignment expertise
  • Requirement gathering and resource coordination
  • Business impact assessment leadership
  • Conflict resolution and escalation management
  • Content distribution business model and technology expertise (China focus)

Job Summary:

This role is to support SEA market for DTC streaming service engagement between local business and global technology stakeholders. 

Job summary:

  • This is a critical role in supporting Disney Entertainment & ESPN Technology business strategy and practice in the highly diverse SEA markets.
  • Be the main technology interface to DTC business stakeholder, lead the engagement with stakeholder throughout technology development and deployment cycle, Ensure business and technology alignment at all time.
  • Gather business requirements and coordinate relevant technology resource to initiate product development project accordingly
  • Lead the business impact assessment for proposed technology and operational solutions, by working with cross functional team ((such as legal, finance, HR etc) ) in APAC and US headquarters.
  • Temporally, at as project manager during transition stage (may last 1 to 2 years).

Responsibilities and Duties of the Role:

  • Understand business priority, gather and anticipate business requirement as needed 
  • Business impact analysis for proposed technology solution, and acquire go/no go decision from relevant stakeholder
  • Be the escalation point and resolution owner for any conflict/misalignment between tech and business.

Requirements:

  • University degree in relevant field
  • Industry expert for content distribution business model and technology in China.
  • Strong ability to communication technology with none technical functions at executive level
  • Strong ability to collaborate with counterpart in international and U.S. headquarters in resolving local market specific needs.


The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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