Line of Service
TaxIndustry/Sector
Not ApplicableSpecialism
OperationsManagement Level
DirectorJob Description & Summary
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Responsibilities:
As the Director of CLM, you will play a pivotal role in leading our clients through the implementation
and optimization of Contract Lifecycle Management solutions, with a focus on platforms such as
Icertis, Sirion, Conga, and other relevant tools. You will be responsible for driving growth, business
transformation, enhancing contract management processes, and ensuring compliance across the
organization.
Roles and Responsibilities
· Work with internal and external stakeholders to track pursuits.
· Engage with prospective and existing customers to understand their needs
· Client Engagement and Relationship Management.
· Strategy and Solution Design: Lead the development of CLM strategies tailored to each
client & unique requirements and industry landscape.
· Collaborate with cross-functional teams to design and implement CLM solutions, leveraging
platforms such as Icertis, Sirion, Conga, and other relevant technologies.
· Showcase product/solution concepts & offerings via presentations, demos and effective
documentation
· Knowhow of the different CLM technologies in the market to share perspectives with the
client
· Demonstrated experience in creating business case, industry specific decks, conducting
client demos and support with proposal creation
· Alliance management and working with leading product companies in the CLM space.
Process consulting Job description
· Work with other teams to manage alignment between company processes and business
objectives to optimize business performance.
· Coordinate with process owners and technology owners to define technology requirements
to support assessment/evaluation project.
· Communicate with client to assist in developing effective process vision, process strategy
and process maturation.
· Maintain and update documentation of process overviews, details, and process flows.
· Make process design and development recommendations to standardize, improve, or
redesign processes to meet business needs.
· Contribute to preparing client deliverables (e.g. business documents and presentations) and
supporting business transformation activities
· Act as main point-of-contact for customers and internal teams in addressing process-related
enquiries.
Client Engagement and Relationship Management:
· Serve as a trusted advisor to clients, understanding their business needs, challenges, and
objectives related to contract management.
· Establish and maintain strong relationships with key stakeholders, including C-suite
executives, legal teams, procurement professionals, and IT leaders.
Strategy and Solution Design:
· Lead the development of CLM strategies tailored to each client's unique requirements and
industry landscape.
· Collaborate with cross-functional teams to design and implement CLM solutions, leveraging
platforms such as Icertis, Sirion, Conga, and other relevant technologies.
· Provide thought leadership and best practices in contract management processes,
automation, and compliance.
Project Management and Delivery:
· Oversee end-to-end project delivery, including project planning, resource allocation,
timeline management, and risk mitigation.
· Ensure successful implementation of CLM solutions, meeting or exceeding client
expectations within scope, schedule, and budget constraints.
· Drive change management efforts to facilitate user adoption and maximize the value of
CLM investments.
Team Leadership and Development:
· Build and lead a high-performing team of CLM professionals, providing mentorship,
coaching, and guidance to support their growth and development.
· Foster a collaborative and inclusive team culture, promoting knowledge sharing and
continuous learning.
Continuous Improvement and Innovation:
· Stay abreast of industry trends, emerging technologies, and best practices in contract
management and CLM solutions.
· Identify opportunities for process optimization, automation, and innovation to drive
efficiency and effectiveness in contract lifecycle management.
Requirements
· Excellent customer service and sales skills.
· Experience in presales/sales/solution consulting
· Strong verbal and written communicator.
· Strong understanding of contract management processes and best practices.
· Knowledge of legal and regulatory compliance related to contracts is a plus.
· Implementation experience of other products like Icertis, Conga, Zycus etc is a plus
· Excellent phone and presentation skills.
· Minimum of 15 years of experience in contract management, commercial, procurement, or
consulting roles, with a focus on Contract Lifecycle Management
Mandatory skill sets- CLM implementation, GTM, Client Management
Preferred skill sets - CLM implementation, GTM, Client Management
Year of experience required - 15+
Process consulting Job description
Mandatory skill sets
*Preferred skill sets
*Years of experience required
*Education Qualification
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business Administration, Bachelor of Technology, Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Customer Service, Presales, Sales, Solution ConsultingOptional Skills
Contract Lifecycle Management (CLM)Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
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