Customer Learning Lead, Cloud Learning Services

About the job

This position is a part of Cloud Learning Services (CLS). The mission of CLS is to ensure that our customers and partners get the most out of the Google Cloud offering, whether that be Google Cloud or Google Workspace. The training team is responsible for developing, delivering, and evaluating training that enables our customers and partners to effectively and impactfully use our products and solution offerings.

In this role, your responsibilities will include structuring learning programs and proposals, managing partners, and delivering monthly reviews to internal stakeholders (VP+). You will work closely with many other internal teams, including teams from the wider training organization such as the training operations team, pursuit leads, local marketing, sales, professional services, and partner teams to drive the success of the business. You will build, foster, and manage customer relationships at an executive level, building trust and helping closing complex agreements.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.