Customer Engineer, Chrome Operating System

As a Customer Engineer, you will equip companies with Google tools to make technology at work more equitable, simple, secure, and shareable so that they may focus resources on areas that matter most. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise, and take advantage of advanced Enterprise capabilities for administrative controls. This is a customer-facing role that requires interactions in Korean with local stakeholders. Responsibilities include identifying customers business and technical requirements, collecting, synthesizing, and analyzing customer feedback to the product teams guiding future product direction, delivering and devising solution proposals supporting value statements against those needs and bringing Google’s innovation into their infrastructures, confidently presenting to persuade a technology leadership audience, working with the Sales team to guide and accelerate the transition of leading companies, partners, and government agencies to Chrome Enterprise, which encompasses Chrome Browser, Chrome OS, and management capabilities, identifying key customer technical objections and developing the strategy to resolve technical impediments, making recommendations on use cases, integration strategies, security, and device management policies required to successfully implement a complete solution, and leading technical aspects of solution evaluations including product and solution briefings, proof-of-concept facilitation, the coordination of supporting technical resources within Google and our channel.