Community Experience Associate
Job Summary
Job Description
As a Community Experience Associate, you'll ensure the team has the resources to thrive, impacting global employee engagement. You'll collaborate with internal teams and vendors, manage budgets, and ensure smooth workflows. Must-haves include 2+ years of experience, advanced Excel skills, strong communication, and the ability to manage multiple tasks.
Must have:
- Employee Engagement
- Microsoft Excel
- Strong Communication
- Multiple Tasks
Good to have:
- HR Data Systems
- Event Management
- Design Requirements
- Vendor Management
Perks:
- Team Culture
- Travel Opportunities
7 skills required
Job Details
About The Role
They say no man is an island - a notion that holds particularly true for this role. As an Associate in the Community Experience team, in charge of Operations and Projects, you’ll be an instrumental cog in ensuring that the team has everything they need to work seamlessly, ultimately impacting global employee engagement. Collaborating with other teams like People Business Partners, Finance, and Procurement, your main objective will be to ensure the team works within budget and that all of the team’s data is in order.
What You Will Do
- Improve employee satisfaction and engagement by disseminating surveys and using OKR monitoring to help the team succeed
- Assist in keeping internal communication efforts, like town halls and newsletters, aligned with our People Experience goals
- Be the main contact for finance and budget matters, working closely with procurement, legal, and finance teams
- Keep the team’s data, documents, and information organized for easy access and smooth workflows
- Ensure the team has everything they need to work efficiently
- Build and maintain good relationships with vendors, acting as the link between our team and external partners
- Work with both internal and external parties to make sure our team’s events, activities, and initiatives run smoothly
- Assist with simple design requirements such as activity marketing materials
What You Will Need
- At least 2 years of work experience
- Experience in Employee Engagement/Experience, focusing on events, activities, and programs
- Advanced knowledge of Microsoft Excel or similar software
- Familiarity with HR data and systems
- High energy to manage multiple activities and events simultaneously
- Ability to collaborate well with other teams, take responsibility, and work outside regular hours occasionally
- Good communication skills in Indonesian and English
- A fun personality – believe in your dreams, enjoy life, and value a good night's sleep
About the Team
The Community Experience team in GoTo is part of a larger Talent Engagement team that looks after Employee Experience, Internal Communication and Employee Engagement. We are mainly responsible for ensuring that GoTo Employees are well taken care of and engaged. You will find us handling matters related to wellness, engagement events, corporate discounts and SWAG.
We, the Community Experience team (CX for short) is a team that embraces diversity and inclusion. Everyone in CX is free to express themselves however they want to, whenever they want to. We love food, drinks and we always have each others’ backs. This works out just right as we travel a lot as a team.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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