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Account Strategist, SBS Engage, Google Customer Solutions (Italian, English)

Account Strategist, SBS Engage, Google Customer Solutions (Italian, English)

1 Month ago • 2 Years + • Business Development

About the job

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

storytelling

Job Description

The Account Strategist at Google Customer Solutions (SBS Engage) will consult with advertising companies, identifying optimal advertising solutions. This role requires fluency in Italian and English for client relationship management in the Italian market. Responsibilities include delivering against ambitious growth goals, establishing client relationships through phone consultations and pitches, owning a portfolio of small businesses, driving customer growth, and achieving customer business and marketing objectives. The ideal candidate will possess strong sales, communication, and analytical skills, and a proven track record of exceeding quotas. The position involves a fast-paced environment with ambitious business goals.

Must have:

Bachelor's degree in Marketing or equivalent
2 years of relevant experience
Fluency in Italian and English
Consultative sales and client relationship skills
Achieve ambitious growth goals

Good to have:

Google Digital Workshop Certification
Experience in Italian advertising sales
Proven ability to overachieve quotas
Strong storytelling and narrative building skills
Stakeholder influence and project management

Minimum qualifications:

Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
2 years of advertising, consultative sales, business development, online media environment, or marketing role.
Ability to communicate in Italian and English fluently to support client relationship management in this region.

Preferred qualifications:

Certification in Google Digital Workshop.
Experience strategically assessing and achieving client success through sales techniques, including effective questioning, objection handling and competitive promoting.
Demonstrated ability to own a portfolio in an advertising or media sales context in Italy, and consistently overachieve quotas to drive growth.
Demonstrated ability to build narratives and utilize storytelling as a client engagement strategy.
Demonstrated ability to influence stakeholders internally and externally to deliver impact.
Demonstrated ability to multi-task and manage multiple projects at a time while paying attention to detail.

About the job

Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.

In this role, you will be establishing relationships by conducting phone consultations and business pitches with a large portfolio of clients. You’ll operate in a fast-paced environment, reaching for ambitious business and productivity goals. Using your relationship-building skills, you will provide solution promoting, partnership management and analysis to deliver successful business outcomes. Using your commercial acumen, you will uncover the business needs of Google's key clients while driving incremental business agreements through our advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Deliver against ambitious quarterly business and product growth goals.
Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the best return on their Google Ads investment.
Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.