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Account Strategist, Engage, Google Customer Solutions (English, German)

County Dublin, Ireland (On-site)

Account Strategist, Engage, Google Customer Solutions (English, German)

1 Month ago • All levels • Business Development

About the job

4 skills required for this role

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communication

innovation

storytelling

account-management

Job Description

As an Account Strategist, Engage, you will be responsible for consulting with advertising companies, identifying their needs, and developing customized solutions to help them achieve their business objectives using Google Ads. You will be the face of Google for a portfolio of clients, building relationships, conducting phone consultations, and presenting compelling business pitches. You will also be responsible for managing client expectations, driving customer growth, and delivering results. This role requires strong communication, problem-solving, and negotiation skills. You will be working in a fast-paced environment and must be able to manage multiple projects and achieve ambitious goals.

Must have:

Bachelor's degree or equivalent practical experience
Experience in sales, account management, marketing or consulting
Fluent in German and English
Strong communication skills
Problem-solving and objection management skills

Good to have:

Experience assessing and achieving client success via business techniques
Understanding of Google Ads and online advertising
Google Digital Workshop certification
Ability to build compelling narratives and utilize storytelling
Experience owning a portfolio in an advertising or media sales context
Ability to influence stakeholders internally and externally
Ability to multi-task and manage multiple projects
Excellent attention to detail

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
Experience in sales, account management, marketing or consulting.
Ability to communicate in German and English fluently to support client relationship management in this region.

Preferred qualifications:

Experience assessing and achieving client success via business techniques, including effective questioning, managing objection and engaged promoting.
Understanding of Google Ads and online advertising, with Google Digital Workshop certification or related experience.
Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
Ability to own a portfolio in an advertising or media sales context in German, and achieve quotas to drive growth.
Ability to influence stakeholders internally and externally to deliver impact.
Ability to multi-task and manage multiple projects, with excellent attention to detail.

About the job

Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.

As an Engage Account Strategists, you will establish relationships by conducting phone consultations and business pitches with a large portfolio of clients. You will use the business, problem-solving and objection managing skills to operate in a fast-moving environment, reaching for business and productivity goals. You will provide solution promoting, partnership management and analysis to deliver business results. You will uncover the business needs of Google's key clients while driving business agreements through our advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Deliver against quarterly business and product growth goals.
Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and pitches with clients to advise them on how to get the return on their Google Ads investment.
Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
Drive customer growth by delivering customer sales experience and achieving customer business and marketing objectives.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.