2025 Summer Internship – Guest Communications
Job Summary
Job Description
- Manage guest inquiries efficiently
- Prioritize cases based on urgency
- Maintain consistent service standards
- Excellent English and Chinese skills
- University student graduating in or after 2025
- Previous Disney theme park experience
1 skill required
Job Details
Job Summary:
A Disney Internship will provide you with an incredible opportunity to work side-by-side with industry experts in your field of study. Be part of the team creating world-class experiences and begin the first chapter of your career with us!
Responsibilities
Manage and handle all forms of incoming enquires and comments received from different sources in well-organized manner.
Ensure all incoming cases are prioritized and managed in terms of urgency for efficient and effective handling.
Work with other line of business to maintain a consistent Guest Service standard.
Requirements
Current university students graduating in or after 2025, Hotel, Hospitality, Tourism Management, Communication or other related disciplines.
Energetic, strong team-players and passionate about Disney.
Excellent command of English and Chinese, including both spoken Cantonese and Putonghua.
Have the right of abode in Hong Kong SAR.
Must be available for a full-time internship for three consecutive months between May and August 2025.
Previous work experience at Disney theme parks will be considered as an added advantage.
Application
Please indicate your Internship available period and your expected graduation date on your resume.
Application deadline: March 14, 2025.
Join us now!
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About The Company
From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!
The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…
What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!
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