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Store Manager/Assistant Store Manager

Bangkok, Thailand (On-site)

Store Manager/Assistant Store Manager

1 Day ago • 8 Years + • Business Development • Undisclosed

About the job

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Job Description

As a Store Manager/Assistant Store Manager at Tesla, you'll lead and drive sales and delivery operations. Responsibilities include managing a team, overseeing recruitment and training, implementing operational policies, controlling store expenses, improving workflow efficiency, and representing Tesla professionally. You'll need strong business acumen, excellent communication skills, and a proven track record in retail sales and team management. Success is measured by team performance, sales targets, customer satisfaction, and active customer pipelines.

Must have:

8+ years retail experience
3+ years team management
Excellent business development skills
Strong knowledge of retail operations
Exceptional communication skills

Perks:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global Employee Assistance Program (EAP)
Employee Merchandise Discounts
Celebratory Gifts
Employee Referral Program

What to Expect

As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs.

What You’ll Do

Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals
Lead the interviewing and recruitment of candidates who possess the skills necessary to help achieve store goals
Train and develop a staff to consistently perform to company standards
Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities
Control store expenses, including staffing, supplies, and services
Adhere to processes regarding merchandise display and physical inventory
Experiment with and promote daily workflow efficiency improvements within local team, share proven best practices with peers and management
Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company
Your performance will be measured by your ability to manage a productive team of Owner Advisors who are demonstrating strong sales performance and maintaining robust and active potential customer pipelines and Product Specialists who are actively engaging and signing up potential customers for sales follow up all while maintaining excellent customer satisfaction ratings for your store
Employee must seriously learn about the company and products related knowledge, and pass internal testing; otherwise he/she will not be able to meet the full time employee’s requirement
Other Responsibilities: Perform other related duties as assigned, based on the business need

What You’ll Bring

8 years working experience in retail , industry and key account sales with proven track record to meet or exceed targets and goals , 3 years above team management experience
Excellent business development ability and business negotiation skills
Logic thinker. Sensitive to facts and sales data, excellent logic analysis ability
Self-starter who possesses exceptional time management skills and has great attention to detail
Highly appreciate Tesla’s startup culture and equip with a startup mentality
Able to work under pressure, ability to manage team member and meet sales target in a fast-paced working environment
Exceptional self-management and self-learning ability
Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
Excellent written and verbal communication skills
Ability to communicate relevant information to all levels of the organization
Passionate dedication and ethical approach to sales management and operations
Team player. Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with
Strong knowledge and proven work experience with retail store operations and systems
Fluent communication in English and local language

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Thailand is pleased to offer the following benefits for employees:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
Employee Merchandise Discounts
Celebratory Gifts for Special Occasions
Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company.

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