Sr. Manager, Internal Tools
Job Summary
Job Description
Lead and manage the internal tools team, responsible for building and running custom developed customer support tools and other infrastructure platforms solutions. You will have proven experience in managing and leading software development teams, preferably in a tooling or infrastructure role, deep understanding of cloud development and infrastructure as code. Strong knowledge of programming languages like Ruby on Rails, Python, and GoLang.
Must have:
- Software Development
- Cloud Development
- Infrastructure as Code
- Ruby on Rails
Good to have:
- Python
- GoLang
- Capistrano
- Continuous Deployment
Perks:
- Pioneering Technology
- Collaborative Culture
5 skills required
Job Details
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
As the Senior Manager of the Internal Tools team, you will be at the forefront of ensuring the smooth operation and support of key business processes critical to our customer lifecycle management. Your leadership will be essential as we aim to double our size over the next 3 years, managing a team responsible for customer internally developed tools that are designed to aid productivity for external and internal customers.
What you will do:
- Lead and manage the internal tools team, who builds and runs custom developed customer support tools and other infrastructure platforms solutions
- Help drive modernization our continuous deployment pipelines
- Support customer lifecycle management operations, including new instance creation, data refreshes to sandbox, cloning for debugging purposes, and customer administration for all applications
- Design, build and Run/Maintain highly available internally developed software that will increase customer productivity
- Release planning, tracking and roadmap development for internally developed software applications
- Strategically plan and execute the sunsetting of existing portfolio tools related to deployment and infrastructure orchestration
- Collaborate with cross-functional teams to enhance and optimize internal processes and tools
- Develop and implement strategies to scale operations in alignment with the company's growth goals
What you will bring to Coupa:
- Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree preferred
- Proven experience, minimum of 5 years, in managing and leading software development teams, preferably in a tooling or infrastructure role
- Deep understanding of cloud development and infrastructure as code
- Strong knowledge of programming languages like Ruby on Rails, Python, and GoLang
- Knowledge of Capistrano would be a plus
- Excellent leadership, communication, and project management skills
- Ability to work collaboratively in a fast-paced, dynamic environment
- Other duties as assigned:
- 24x7 on call support for related major incidents
The estimated pay range for this role is as follows:
•Based in California: $205,700 - 242,000
•Based in Colorado: $183,600 - 216,000
•Based in New Jersey: $205,700 - 242,000
•Based in New York: $205,700 - 242,000
•Based in Washington: $195,075 - 229,500
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
#LI-Remote
#LI-AA2
At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Similar Jobs
OKX
San Jose, California, United States (Hybrid)
• 3 Months ago
Visa
San Francisco, California, United States (On-Site)
• 3 Months ago
Visa
Hong Kong, Hong Kong (On-Site)
• 3 Months ago
Saviynt
Bengaluru, Karnataka, India (Hybrid)
• 3 Months ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
Tencent
Montreal, Quebec, Canada (On-Site)
• 3 Months ago
TiMi Studio Group
Montreal, Quebec, Canada (On-Site)
• 3 Months ago
Keywords Studios (Player Support)
(On-Site)
• 3 Months ago
Get notifed when new similar jobs are uploaded
Jobs in United States
PlayStation Global
United States (Remote)
• 3 Months ago
Get notifed when new similar jobs are uploaded
Similar Category Jobs
PlayerUnknown Productions
Amsterdam, North Holland, Netherlands (Hybrid)
• 3 Months ago
ByteDance
San Jose, California, United States (On-Site)
• 3 Months ago
ByteDance
San Jose, California, United States (On-Site)
• 3 Months ago
ByteDance
Boston, Massachusetts, United States (On-Site)
• 3 Months ago
ByteDance
San Jose, California, United States (On-Site)
• 3 Months ago
ByteDance
Hillsboro, Oregon, United States (On-Site)
• 3 Months ago
Get notifed when new similar jobs are uploaded
