Site Reliability Engineer, Traffic Infrastructure

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our infrastructure team is seeking experienced site reliability engineers to build globally distributed platform for provisioning and deploying edge services, such as traffic acceleration, CDN cache, gaming, etc. We use Kubernetes to manage on-prem/cloud nodes and build an eco-system around it, including tools for monitoring, alerting, logging, CI/CD, etc. and various services with automated deployment/scaling in order to maximize daily operation efficiencies. On top of the Kubernetes infrastructure, we build a PaaS platform to help deploy and manage global edge services. Responsibilities • Deploy and administrate Kubernetes clusters both on-prem and in cloud (AWS, GCP, etc.). • Collaborate with software engineers to build enterprise-level platform (PaaS) with cutting-edge Cloud Native Computing Foundation (CNCF) technologies. • Design, develop, automate, and continuously improve platform services and pipelines, such as monitoring, alerting, logging, tracing, CI/CD, etc. • Improve Kubernetes system efficiency and debug issues related to networking, storage, scheduling, etc. • Collaborate with open-source communities to advance Kubernetes and Cloud Native technologies. • Research, design, and develop computer and network software or specialised utility programs. • Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. • Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures. • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Minimum Qualifications • At least a Bachelor’s degree in any of these faculties: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) • 2+ years of experience working with cloud SaaS based application deployments, monitoring and production support including Kubernetes / Docker based deployments. • 5+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python. Preferred qualifications • Master’s degree with 3+ years of SRE/Operational experience running large-scale cloud native systems & internet services with a focus on performance and reliability. • Self-driven and capable of coping with ambiguity and moving projects from concept to delivery. • Strong analytical skills and the ability to solve real world problems in a fast moving environment. • Experience in designing, analyzing and building automation and tools for large scale systems • Strong knowledge and troubleshooting skills in networking technologies such TCP/IP, BGP, DNS, TLS, QUIC etc. • Experience with Unix/Linux environment with managing and debugging system performance issues. • Strong communication skills to work in a highly collaborative and cross-functional environment. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.