Senior Fulfillment Program Manager (Multiple Positions)

3 Months ago • 3-5 Years • Logistics • $161,762 PA - $192,534 PA

Job Summary

Job Description

ByteDance is seeking a Senior Fulfillment Program Manager to coordinate US fulfillment, logistics planning and solution design. Responsibilities include working with cross-functional teams to design solutions and optimize processes for improved performance of the e-commerce platform for merchants, consumers and creators, developing fulfillment system features and implementing inventory replenishment plans based on volume forecasts, inbound cross-dock, and last-mile allocations. The ideal candidate will have 3+ years of experience in developing metrics and key performance indicators, including cost and supply chain operational targets, to measure and improve procurement and/or supply chain performance, designing inventory and demand management, logistics performance management, Sales and Operations Planning (S&OP), capacity planning, replenishment planning, warehousing planning, or warehousing and distribution network, translating data using SQL, Python, Tableau, and/or Excel, and project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies.
Must have:
  • 3+ years of experience in developing metrics and key performance indicators
  • Designing inventory and demand management, logistics performance management
  • Translating data using SQL, Python, Tableau, and/or Excel
  • Project management, including collaborating with cross-functional teams
Perks:
  • 100% premium coverage for employee medical insurance
  • 75% premium coverage for dependents
  • Health Savings Account(HSA) with a company match
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
  • Flexible Spending Account(FSA) Options
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through our EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Coordinate US fulfillment, logistics planning and solution design. Work with cross-functional teams to design solutions and optimize processes for improved performance of the e-commerce platform for merchants, consumers and creators. Develop fulfillment system features and implement inventory replenishment plans based on volume forecasts, inbound cross-dock, and last-mile allocations. Coordinate with internal and external teams, resources and channels to ensure high-quality, timely launch of designed solutions. Implement end-to-end project delivery, including program strategy, and ensure successful rollout. Create execution plan, define project goals, priorities, and successful metrics, and build a mechanism to educate onboarded logistic providers to ensure repeatable processes. Implement operation plans and procedures to promote a seamless supply chain, logistics, procurement and operations.
Qualifications
Qualifications Master’s degree in Logistics, Supply Chain, Engineering (any), Operations Management, Business, Economics, Finance, Analytics, Computer Science or a related field and 3 years of related work experience; or a Bachelor’s degree in Logistics, Supply Chain, Engineering (any), Operations Management, Business, Economics, Finance, Analytics, Computer Science or a related field and 5 years of progressive post-baccalaureate related work experience. Must have 3 years of experience in the following skills: Developing metrics and key performance indicators, including cost and supply chain operational targets, to measure and improve procurement and/or supply chain performance; Designing one of the following: (1) Inventory and demand management, (2) logistics performance management, (3) Sales and Operations Planning (S&OP), (4) capacity planning, (5) replenishment planning, (6) warehousing planning, or (7) warehousing and distribution network; Translating data using SQL, Python, Tableau, and/or Excel; and Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies. Domestic travel required up to 25%. Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $161762 - $192534 per year To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI
Job Information
【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $161762 - $192534 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

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