QA Manager

6 Days ago • 5-7 Years • Game Production • $97,200 PA - $179,900 PA

Job Summary

Job Description

Raven Software seeks a QA Manager to lead and develop its QA team. Responsibilities include fostering team growth, building career development strategies, conducting performance reviews, and ensuring alignment with product needs. The ideal candidate has 3+ years as a QA tester in game development and 2+ years managing large QA teams. Strong leadership, communication, and organizational skills are essential, along with a deep understanding of QA processes and tools. The role is anticipated to be a hybrid position based in Madison, WI.
Must have:
  • 3+ years QA testing experience in game development
  • 2+ years managing large QA teams
  • Deep knowledge of QA processes and tools
  • Excellent communication and leadership skills
  • Strong organizational and time management skills
Good to have:
  • Experience in a unionized environment
Perks:
  • Medical, dental, vision insurance
  • 401k with company match
  • Paid time off
  • Tuition reimbursement
  • Relocation assistance (if applicable)
  • Mental health & wellbeing programs
  • Free and discounted games

Job Details

Job Title:

QA Manager - Raven Software

Requisition ID:

R024748

:

RESPONSIBILITIES:

As our QA Manager, you will foster the growth and engagement of Raven’s talented QA staff. You will be developing career growth strategies in partnership with peers and individual developers across the studio with a focus on shaping the QA team to meet the product needs, maximizing the team’s talent, and championing your team’s strengths.

Are you a thoughtful, supportive and detail-oriented coach that can inspire individual contributors? Are you excited by the prospect of fostering and inspiring industry-leading development talent to reach their full potential?

If so, then we want to hear from you!

This role is anticipated to be a hybrid work position, and the home studio for this role is Madison, WI.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Gather requirements and build comprehensive documentation for effective career growth for QA testers with a variety of skills and areas of expertise
  • Develop, modify, and improve a career development strategy for the QA team in alignment with Raven’s product goals, department team structure, and central QA partners
  • Hold regular 1-1s with all Raven QA team members to continually shape and discuss their career growth and track progress
  • Understand core QA processes, tooling standards and partnerships with central teams to ensure your team is always aligned 
  • Organize and promote regular employee training in alignment with testing best practices, opportunities for process and tooling optimization, and AI exploration
  • Conduct new employee orientation in a consistent and effective manner
  • Schedule and facilitate employee performance reviews, goal setting, development planning, and quarterly check-ins
  • Build a strong working relationship with the QA team, Producers, Directors and central partners
  • Meet regularly with Production and central QA to ensure the team’s areas of focus are consistently aligned with the product needs

QUALIFICATIONS:

  • 3+ years as a QA tester in a fast-paced environment in game development
  • 2+ years as a Manager of large QA teams in gaming or related tech field 
  • Deep knowledge of testing processes, tooling and best practices in game development
  • Ability to lead multiple projects/deliverables simultaneously with overlapping deadlines and split teams
  • Flexibility in approach to both managing team members and adjusting to a variety of testing needs and environments
  • Passion for helping testers grow their careers
  • Success in managing QA teams with a diverse set of skills and experience levels
  • Excellent written and verbal communication skills
  • Ability to document and drive consistent expectations and standards within your team
  • Strong planning, time management, and organizational skills
  • Ability to get results by actively listening, negotiating, and influencing
  • A deep sense of integrity, a team-centered orientation, and a collaborative approach to problem solving

DESIRED EXPERIENCE:

  • Experience working in a unionized environment

Your Platform

Founded in 1990, Raven Software is the developer of numerous award-winning games including Hexen, Star Wars Jedi Knight II: Jedi Outcast, Marvel: Ultimate Alliance and most recently, a major contributor to the blockbuster Call of Duty® franchise. We’re based in Middleton, Wisconsin, a suburb of Madison, annually ranked on numerous lists as one of the top places to live and work.

We have a unique vision for our industry. One that has and continues to inspire us. We bring no egos. We focus on what is best for the game. We hire stunning peers. We own our own mistakes. We treat each other with respect. After nearly 30 years, Raven Software is still thriving. We developed a team who cares about one another, our games and our players. As we enter the next exciting chapter of our story, we are growing. Our team is creative, highly intelligent, well-led and equipped to face this exciting future. If you want to work with a world-class team, on exciting new projects, then apply today! We look forward to hearing from you.

Raven Software is wholly owned by Activision. To learn more about our studio, please visit us at , on Facebook at , and @RavenSoftware on Twitter.

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization. 

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up. 

Ready to Activate Your Future? 

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting .

In the U.S., the standard base pay range for this role is $97,200.00 - $179,900.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

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About The Company

Founded in 1979, Activision continues to disrupt the world of entertainment with its extensive roster of epic blockbuster games -- Pitfall®, Tony Hawk®, Guitar Hero®, Crash Bandicoot™, Skylanders™, Bungie’s Destiny and Call of Duty.®


As the leading worldwide developer, publisher and distributor of interactive entertainment and products on consoles, mobile and PC, our “press start” is simple: delight players around the world with innovative, fun, thrilling, and engaging entertainment experiences.


Activision is headquartered in Santa Monica, and publishes globally in markets including U.S., Canada, Brazil, Mexico, the United Kingdom, France, Germany, Ireland, Poland, Sweden, Spain, Denmark, the Netherlands, New Zealand, Australia, Singapore, mainland China, Hong Kong and the region of Taiwan.


At Activision, we strive to connect and engage our global player community through entertainment. Our success comes from the passionate, talented and diverse team of people behind our world-class franchises. Ensuring Activision is an inclusive workplace where everyone can thrive will help us deliver a new era of epic entertainment for our players.

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