Product Operations Manager

2 Days ago • 3 Years + • Product Management

Job Summary

Job Description

The Product Operations Manager will be responsible for the iteration, planning, design, and development of the BIDS system. This includes collaborating with business and development teams to define product requirements, conduct market research and competitive analysis, and manage the system's operational strategies and processes. Responsibilities encompass ensuring timely data uploads, providing training and support, optimizing processes, and maintaining effective communication across departments. The role requires strong product management knowledge, operational skills, data analysis expertise, and excellent communication and coordination abilities, including fluency in English. The ideal candidate will have 3+ years of experience in product management and operations, with preference given to those with experience in information systems or data-related products.
Must have:
  • 3+ years product management experience
  • BIDS system product iteration expertise
  • Data analysis and operational skills
  • Excellent communication and coordination
  • English fluency
Good to have:
  • Experience with content management systems
  • Familiarity with data upload processes
  • Project management skills

Job Details

团队介绍

腾讯游戏商务部的主旨是建立腾讯与全球优质厂商的桥梁,服务与全球100+投资伙伴和重要厂商。持续扩大腾讯在全球互联网生态和游戏行业的影响力,利用敏锐的嗅觉捕捉高潜力商业合作机会,并帮助投资伙伴持续的成长。深耕亚太、欧美和新兴市场,与日本、韩国、美国、英国、法国、芬兰、德国等成熟市场和东南亚、中东、土耳其等新区域的伙伴建立了深度的战略合作关系,实现商业上的共赢。

商务部期待全球的优秀人才一同加入,通过全球的优质人才网络巩固和扩大腾讯与全球合作伙伴的合作关系,并为市场孵化更多优质的游戏产品。

岗位职责

    • 产品迭代

      • 负责 BIDS 系统的产品迭代规划、设计和开发,与业务团队和开发团队紧密合作,定义产品需求、设计和验收;

      • 进行市场调研和竞争分析,识别产品改进和创新的机会,并将这些见解纳入产品迭代规划。

    • 运营管理

      • 制定并执行 BIDS 系统的运营策略和流程,重点确保各合作部门和商务部的同事能够及时、准确地上传和填写所有内容。

      • 与各合作部门以及业务部门密切合作,了解各方的业务流程和内容上传填写需求,提供相应的培训和支持,帮助他们熟悉系统操作,提高工作效率。

      • 监控系统中内容上传和填写的情况,及时发现并解决可能出现的问题,如数据缺失、格式错误、延迟提交等,确保数据的完整性和准确性。

      • 定期对内容上传和填写的流程进行优化,根据用户反馈和业务发展需求,提出改进方案,提高系统的易用性和便捷性,进一步促进内容的及时上传和填写。

      • 建立有效的沟通机制,及时向各部门和部门内部同事传达系统更新、操作变更等信息,确保他们能够及时调整工作方式,保持内容上传和填写的顺畅进行。

      • 与业务团队配合,优化系统内容的输出呈现,并定期发起汇报演示,提升系统内容的影响力和业务应用。

    岗位要求

    • 本科及以上学历,3年以上产品管理和运营经验,有在信息系统或数据相关产品领域工作的经验者优先。熟悉内容管理系统或数据上传填写流程者将更具优势

    • 专业技能 :具备扎实的产品管理知识,熟悉产品开发流程和软件工程原理;具备出色的运营管理能力,能够有效地规划、组织和监督工作流程;熟练掌握数据分析工具和方法,能够从数据中提取有价值的信息;熟悉项目管理工具和方法,能够有效地管理多个项目和任务。

    • 沟通与协调能力 :具备卓越的沟通和协调能力,能够与不同部门和层级的人员进行有效的沟通和合作,包括技术团队、业务部门、各区域商务同事,管理层等。能够清晰地传达信息,倾听他人意见,协调各方资源,解决冲突和问题,确保项目和运营工作的顺利进行。

    • 能使用英语作为工作语言。

    腾讯致力于提供平等就业机会

    在腾讯,我们始终秉承平等就业机会的原则,致力于为每一位员工打造公平、包容的工作环境。我们坚信,多元的声音能够激发出无限的创新活力,推动我们为用户和社会提供更优质的服务。我们用心营造一个充满支持与激励的氛围,帮助每一位员工找到属于自己的舞台,以实现个人及共同的发展目标。

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    About The Company

    Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.


    Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained.


    Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe.


    Tencent also offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.


    Tencent has been listed on the Stock Exchange of Hong Kong since 2004.

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