Product Manager

1 Hour ago • All levels • Product Management

About the job

SummaryBy Outscal

Must have:
  • Drive and mature enterprise-wide products
  • Develop and meet success criteria and KPIs
  • Manage product lifecycle from concept to delivery
  • Collaborate with cross-functional teams
  • Expertise in user experience design and research
Good to have:
  • Design Thinking certification
  • AgilePM, SAFe, Scrum, PMI-ACP certification
Perks:
  • Competitive compensation package
  • Inclusive benefits
  • Flexibility programs
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Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Manager

Job Description & Summary

PwC Products & Technology is on a mission to drive digital transformation throughout PwC Canada by partnering with our lines of service, market segments, and alliance partners to identify and deploy digital solutions that create sustained value and remarkable user experiences for our clients and people in our firm. We combine the trust and strength of PwC with the technical best practices of world-class software companies.

The Product Manager is responsible for driving and maturing enterprise-wide products, ensuring alignment with PwC's overall business strategy and goals. This responsibility extends to reinforcing the value product management brings to business units and markets, leading product management delivery by example, enhancing team operations, implementing best practices, and nurturing a culture of creativity and innovation.

In this role, the Product Manager will advise on the firm’s most important proprietary (custom built) software products. You will work to ensure that the firm’s software products and their features deliver maximum business value through direct and tactical oversight of each of your individual product’s KPIs, commercial and usage targets, and alignment to business and client needs, as well as the establishment of product visions, roadmaps, and practices as you lead cross-functional teams to drive initiatives along each product’s lifecycle. Furthermore, you will foster strong relationships with key stakeholders ensuring alignment with business goals.

It is expected that you are experienced, comfortable, and effective at delivering product management best practices as well as working cross-functionally with other Products & Technology Leaders, PwC Partners, teammates, and external vendors to prioritize work against business needs (e.g. marketing, commercialization, compliance, security). This also includes engaging with PwC clients directly to test and validate solution ideas, solicit product feedback, and evaluate satisfaction, ultimately to ensure the team delivers functionally strong, viable, highly usable, sustainable solutions that deliver measurable value.

Meaningful work you’ll be part of 

As a Product Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Mature our Product Management function within Products & Technology and across a matrixed organization like PwC. Identify and implement methods, workflows, systems, tools and templates to enable a successful team of talented and ambitious product managers 

  • Ensure the success of all products in your Portfolio by developing and meeting success criteria and performance KPIs, and make the appropriate decisions to maximize the business value created from the overall portfolio investment 

  • Be accountable for a portfolio of enterprise-grade software and realize commercialization and adoption targets. Rationalize and case-make for investment  

  • Research and implement best practices and foster a culture of continuous improvement within the team. This includes recommending and testing new ways of working (behaviors, processes, and tools) to enable collaboration and visibility between Product Managers, Experience Designers, Project Managers, Engineers, and adjacent functional groups, and the rest of the firm    

  • Standardize our craft so that we can deliver quality consistently. This includes sustained adoption of templates and tools for software design, delivery, and measurement  

  • Connect with international PwC member firms to share and/or receive leading practices and lessons learned from Product & Technology groups  

  • Contribute to a culture of developing yourself and others by supporting the professional development of the product management team. Evolve the Product Manager performance framework which aligns to the PwC Professional and our PwC Values   Sponsor team-led programs, projects, or initiatives that enhance our ways of working, our sense of community, and our diversity and inclusivity  

  • Support Development of the Product Management Team particularly in broadening the team’s skills and capabilities   

  • Procure and deploy learning and development programs to support innovation, embrace Human-centered Design, and inspire our teams 

  • Engagement with our Alliance Partners at events to amplify brand awareness for our firm and our function 

Experiences and skills you’ll use to solve 

  • Previous experience working in a product, professional services, consulting, or IT portfolio management capacity 

  • Educational experience in Design, Business, Computer and Information Science, Engineering 

  • Certification in Design Thinking, AgilePM, SAFe, Scrum, PMI-ACP is preferred 

  • Managed the entire product lifecycle, from concept to delivery, ensuring alignment with business objectives and customer needs 

  • Worked closely with sales, compliance, data privacy and security, engineering, data science, design, and marketing teams to prioritize features, manage dependencies, and deliver high-quality products on time and within budget 

  • Reviewing and evaluating competitor analyses for proposed product ideas, driving appropriate segmentation approaches and developing preliminary business cases which are refined and evolved as more information emerges through user research and testing 

  • Demonstrate a track record of excellence in various aspects of user experience design and research, including generative and evaluative research methodologies, persona development, and crafting future state service blueprints and journey maps 

  • Proficiency in developing user stories, prototypes, and information architecture knowledge is essential. Showcase expertise in customer and product research methodologies, such as A/B testing, and demonstrate competence in both qualitative and quantitative data gathering and analysis techniques 

  • PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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