Operations Manager, Public Sector

4 Hours ago • 3 Years +

About the job

Summary_{By Outscal}

Lead data annotation workflows for diverse data types, drive operational efficiencies, and manage a team of data quality specialists. Strong communication, analytical, and problem-solving skills are essential, along with experience working in fast-paced environments and a TS-SCI security clearance.

Scale's Federal customer base is growing rapidly, and you will be on the front lines of machine learning (ML) operations to accelerate the development of artificial intelligence (AI) applications for the Department of Defense and other national security customers. As a Federal Operations Manager, you have complete project-level ownership of the operations of our data labeling system and are responsible for delivering data on time and at a high level of quality. You will build a team of high-quality data quality specialists, leverage structured problem-solving to drive operational efficiencies and work cross-functionally with other Scale teams. Based on the project, you may also be the front-line customer touchpoint. All of this serves the ultimate goal of delivering outsize value in supporting our Federal customer’s AI / ML objectives.

You will:

Own and execute data annotation workflows across diverse data types (geospatial imagery, text, etc)
Drive operational efficiencies on data annotation workflows and improve data quality to achieve machine learning outcomes
Lead cross-functional initiatives with engineering, product, analytics, and delivery teams (as well as relevant experts) to achieve project outcomes
Communicate with and shape outcomes for Scale’s strategic customers across the Department of Defense and national security customers

You have:

An active TS-SCI security clearance
3+ years of experience in a general manager/program manager position or a similar leadership role in operations
Experience working in a fast-paced environment
Great cross-functional experience and collaborative ability
Excellent verbal and written communication
An analytical, problem-solving, and grit mindset to deliver results
Intellectual interest in machine learning and a strong desire to do impactful work in support of the U.S. government
A willingness to work onsite in a secure facility in the D.C, Maryland, and Virginia areas

Nice to haves:

A technical background (education or professional experience with computer science, economics, statistics, or engineering)
SQL knowledge
Experience with lean process improvement, Six Sigma, Toyota Production System, etc.
Experience working in and / or with the U.S. government