Mobile Service Technician

Tesla’s Mobile Service Supervisors are the leaders of our remote mobile service team. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency.

We offer 

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training) 

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything 

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy 

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount 

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy 

• Customer Service: Investigate upcoming repair cases, ensuring you fully understand customer concerns and have parts available, prepare the routes plans, parts, load vehicle and drive out to customers to service their vehicles, consistently meeting the daily customer targe
• Representation: Meet the customer and perform basic repairs such as (but not limited to) replacing interior components, general maintenance, charging issues, alert analysis, implement recalls/bulletins, fluid replenishments, door handle maintenance and adjustments, basic diagnostics and body adjustments
• Reliablility: Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes
• Team Spirit: You will be working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience
• Maintain the expanses: You will be maintaining records of time, expenses and materials