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Mobile Banking Business Analyst

İstanbul, Türkiye (Hybrid)

Mobile Banking Business Analyst

2 Hours ago • 3-5 Years • Data Analyst

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Job Description

As a Mobile Banking Business Analyst at RoofMoney – Ziraat Teknoloji, you'll be a key member of an agile team, contributing to all phases of development – from requirements gathering and definition to implementation and testing. You will analyze customer needs, create detailed documentation, define user stories and use cases, and design screen mockups. Responsibilities include tracking and improving the end-to-end digital customer journey, conducting functional and user acceptance testing, and ensuring high-quality product development. Strong communication and problem-solving skills are crucial, along with the ability to collaborate effectively with stakeholders and team members.

Must have:

3-5 years Digital Banking/Fintech experience
Agile environment experience
User story definition
Business process modeling & analysis
Proficiency in BA techniques
High analytical & problem-solving skills

Good to have:

CBAP certification
Experience with payment systems, credit cards, CMS, internet banking, call center apps

As Roof Stacks, we have been carrying out innovative projects since 2015.

We aim to become a global actor in Tourism Systems, Extended Reality(AR/VR), Blockchain Technologies, Game Development, and Financial Technology, which are our areas of expertise.

We focus on creating a difference with the technologies we develop and designing the future. In addition to our central office in Ataşehir/İstanbul, we have branches in Antalya and Elazığ in Turkey. We have strengthened our position in the global market by opening a new office in Austin, USA, which hosts world technology giants from all over the world.

We're looking for someone who has

*Min. 3-5 years experience in Digital Banking/Fintech industry as a business analyst.

*Experience working in mature agile environments

*Ability to define user stories

*Experience in modeling and analysis of business processes

*Proficiency in BA techniques and tools, CBAP certification is a plus

*High analytic abilities and problem solving skills to understand and explain customer requirements for development and test members

*Experience in banking domains like payment systems, credit cards , CMS, internet banking and call center applications is a plus

Job Description

*Participate in the development process as a member of an agile team, including research, requirements gathering and definition, implementation, and testing

*Monitoring and analyzing the business needs of the customers, preparation of detailed documentation and reports for the agile team and business units

*Identify detailed business requirements and user stories, use cases, design screen mock up accordingly

*Tracking and improving end to end digital customer’s journey

*Performing functional tests if needed

*Lead user acceptance tests and evaluate results

Communication Methods

*Strong communication and problem solving skills,

*Ability to convey ideas easily,

*Ability to have professional communication with each stakeholder,

*Ability to be clear, short, open, and persuasive in all kinds of communication,

*Ability to detect problems and solve them in the very beginning.

Teamwork Expectations

*Ability to help the team while creating a sustainable product with higher quality,

*Ability to offer practical solutions,

*Ability to direct all kinds of technical and non-technical negotiations in a way that results in a positive outcome.

*Ability to have a good grasp of the team, task, and/or customer issues and collaborate with relevant managers when necessary, and swiftly prevent or resolve these,

*Ability to act with common sense while solving problems.

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