Managed Device Solutions, Senior Director

Description -

About the Role:

The Managed Device Solutions Senior Director Leader holds a pivotal leadership role, steering the creation and delivery of managed industry IT solutions for end users and IT managers.  This role leads a team of product managers and solution architects responsible for defining, designing, and deploying managed device solutions for customers and through partners.  This role reports into the Managed Solutions team of the Workforce Services & Solutions organization.  This role leads a global team across multiple functions such as Managed Services, Professional Services, Marketing, IT, and Sales to align and deliver managed device solutions globally and at scale. 

The Managed Device Solutions Senior Director Leader has deep industry expertise and a proven track record of developing and executing product and growth strategies for end user device services.  This role requires an understanding of the market landscape and HP’s portfolio to convert our solutions into differentiated value propositions.   This role also requires someone who has excellent communication skills to interact with key opinion leaders, customers, business units, product management / marketing, IT, and sales teams and be a thought leader externally to share HP perspectives on transforming industries through managed IT solutions.

Key Responsibilities:

• Use domain and technical expertise to develop and implement a managed device solutions strategy that comprehends pan-HP capabilities and solutions into a cohesive, differentiated portfolio of offerings in the market
• Conduct market analysis, using external customer insights and internal feedback from customer-facing functions, and understand industry and technology trends to develop a managed device solutions portfolio that is valued by our customers and differentiated in the market
• Drive executive alignment across multiple functions (inclusive of Personal Systems Hardware/Software, Professional Services, Managed Services, Sales, Marketing, IT, Finance) on the managed device solutions strategy
• Effectively plan, coordinate, and direct the delivery of the managed device solutions portfolio while managing risks and issues to minimize scope, budget, and schedule impacts
• Build comprehensive GTM strategy and drive alignment/adoption across sales organization
• Own P&L for managed device solutions portfolio, including driving top line revenue double digit growth and bottom-line efficiency
• Actively manage funnel growth and support execution by sales teams
• Partner with COE and Marketing to develop and execute portfolio-level GTM strategy through direct sales and channel partners to increase penetration, create demand, and expand brand awareness.
• Provide thought leadership internally and externally on key industry technology-related topics and the managed device solutions portfolio
• Serve as trusted advisor in C-suite/exec level strategic alignment discussions about HP's managed device solution capabilities (requires deep knowledge across industries and relevant solution ecosystems and ability to communicate at executive and practitioner level)
• Monitor industry trends, competitive landscape, and technology advancements and adapt business strategy as needed to enable the organization to stay ahead of the curve
• Manage interactions with executive business leaders to address complex managed device solution issues, represent the organization to both internal and external stakeholders, encompassing all facets of function-specific affairs.
• Develop and foster executive-level relationships with strategic ISV and GSI partners
• Provide guidance, training, and mentorship to portfolio managers and solution architects, fostering a culture of continuous learning and professional growth
• As a team leader, creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding.  Ensures a team of diverse talent

Leadership Skills Required:

• Ability to manage complexity, working across multiple key stakeholders and getting buy-in
• Passionate about new industry trends, developing new businesses and staying ahead of the game
• Demonstrated ability to develop, communicate and implement strategic business plans.
• Possess strong business, market analytics & solution service acumen skills
  • Ability to analyze market & develop insights by specific verticals
  • Ability to develop market and enable differentiated solutions across the managed services portfolio
  • Experience within legal, financial services, healthcare, education or government
• Develops high-performing team by recruitment and development of direct staff members aligned to specific needs of the organization.
• Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies.

Education/Work Requirements:

• 15+ years of experience in direct product management or solution architecture leadership with 5+ years of product management experience within managed services.  Must have deep hands-on experience and knowledge of end user computing.   
• Direct relevant experience with owning a product or solution from introduction through launch and into maturity.
• Experience managing individual contributors and other managers
• Strategic thinking and strong execution background, strong bias for delivering results
• Four-year or Graduate degree in Computer Science, Computer Engineering, or Business Administration, or any other related discipline or commensurate work experience or demonstrated competence
• Experience managing P&L
• Desired: Commercial experience in a sales or pre-sales role

Knowledge and Skills Expected:

• Agile Methodology
• Analytics
• Business Development
• Business Strategies
• Business To Business
• Customer Relationship Management
• Data Analysis
• Digital Marketing
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Marketing
• Marketing Strategies
• New Product Development
• Product Management
• Product Marketing
• Product Strategy
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills Required:

• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Location: Prefer local to Houston area, however, we may consider other locations within the continental US.

Travel: This role will require some travel.

Compensation: The base pay range for this role is $183,650 to $293,800 annually with additional opportunities for pay in the form of bonus and equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits: HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement