We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EA SPORTS FC Mobile Shanghai is a global team devoted to developing and operating a high-quality mobile football game experience. Our quest for creativity, respect for autonomy, and emphasis on collaboration are at the heart of our team culture, which empowers us to create high-quality games and experiences worldwide.

As a team, we are passionate, innovative, and open to possibilities. We learn from past experiences and strive for progress. We value team synergy and believe a relaxed working environment can yield better results. That's why we promote and support maintaining a healthy work-life balance.

Location & work model: Onsite in Shanghai

Report to: Game Designer Director

As one of our important member of FC Mobile live service team, you need to coordinate internal and external teams. You will work with the Live Service Designers under the leadership of the Live Producer to run the daily operations of FC Mobile. You need to identify player pain points in various types of feedback and coordinate with the development team for feature development and also need to participate in the live event design.

Responsibilities

Participate in global live service of FC Mobile and work with operation team to achieve product goals.
Design live events for global users, analyze the event effect.
Assist the live service team in dealing with emergency issues.

Requirements

2 or more years' experience in operations or designing for a live project, global project would be better.
Experience with mobile game design and live operation.
Data sensitive. Present and analyse data requirements based on operational work.
Proficiency in written and spoken English.
Knowledge of football.
Work across time zones to a certain extent.

About The Company

We exist to inspire the world to play. We put our people first, and we thrive off their diversity in our innovative technology and immersive storytelling. We’re doing the work to give everyone the space to be their full selves while giving back to our community, no matter where you’re working from. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and transform the future of gaming. Join us.