Learning Development Associate

Role: Learning & Development Associate 

Location: Guernsey or Jersey 

Line of Service: Business Enablement 

Grade: Associate 

Contracted Hours per Week: 37.5/hours for role 

PwC Channel Islands Overview 

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff. 

Job Summary: 

This role is part of the Learning & Development (L&D) team, providing efficient and effective support in understanding and delivering the learning and development needs of PwC Channel Islands staff, as well as providing data analysis to track and report on key metrics for the team. 

Responsibilities: 

Responsibilities include: 

• Working as part of the L&D team to proactively manage the learning and training calendar  

• Tracking and reporting on training based on the key data the L&D team is responsible for and measured on 

• Supporting the end-to-end event management of face-to-face & virtual / blended learning and training experiences  

• Interacting with the relevant Learning Management System (LMS) and setting-up Channel Islands-created eLearns and curriculums 

Direct Reports: 

• There are no direct reports into this role. 

Qualifications & Certifications: 

• No specific qualifications or certifications are needed for this role.  

Skills & Experience Required: 

Essential skills: 

• Clear written and verbal communication skills  

• Ability to demonstrate effective calendar management  

• Ability to be adaptable, agile and understand the various requirements of stakeholders  Experience of or an interest in working with data for reporting and analysis  

• Ability to handle pressure and manage conflicting demands  

• A professional and resourceful approach and an ability to build rapport with other team members  

• An eagerness to study for a relevant professional qualification in the future 

Desirable skills: 

• Ability to communicate with stakeholders at all levels of seniority  

• Experience of using Learning Management Systems (LMS) and be able to identify areas for continuous improvement  

• Experience of event management and the ability to work with different stakeholders to deliver events  

• An understanding of learning and development assessment & evaluation methods  

• Experience of working with data analysis tools such as Alteryx, Power BI, Tableau  

• Experience working within M365, with particular emphasis on Excel and PowerPoint

Travel Requirements: 

As part of a Channel Islands team, this role may require some travel between the islands and may occasionally require further travel.  

The skills we look for in our people: 

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, Evolved PwC Professional. 

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver. 

Diversity: 

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.