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Italy Disney Cultural Representative Program

The Walt Disney Company

Florida, United States (On-site)

Italy Disney Cultural Representative Program

1 Day ago • All levels

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Job Description

The Italy Cultural Representative Program is a 12-month paid internship at Walt Disney World Resort in Orlando, Florida. Participants authentically represent Italian culture and traditions in a Merchandise role at Epcot's World Showcase. Responsibilities include greeting guests, selling merchandise (including alcohol and tobacco), cash handling, stocking shelves, and potentially food preparation. The role involves proactive guest interaction, fulfilling various customer-facing tasks, and potentially handling stroller/wheelchair rentals. Successful candidates will be fluent in English, at least 18 years old, and fully available to work various shifts, including weekends and holidays. An in-person interview in Italy is required.

Must have:

Fluent in English
Authentically represent Italy
At least 18 years old
Available for all shifts
In-person interview in Italy

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Job Summary:

The Cultural Representative Program is a twelve-month work experience located at Walt Disney World® Resort, near Orlando, Florida. It is an opportunity to be immersed in different cultures from around the world and build lifelong relationships.

Participants need to be able to authentically represent and showcase the distinctive cultures and traditions of one of the countries or regions we have recreated in look and ambiance at the Walt Disney World® Resort. They will also be interacting with people from across the globe and crafting immersive experiences for our guests, while fulfilling various front-line, customer-facing roles!

Countries and regions represented are: Canada, China, France, Germany, Italy, Japan, Mexico, Morocco, Norway, Southeast Asia (India, Indonesia, Thailand), Sub-Saharan Africa (Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe), and United Kingdom.

Accepting applications for Merchandise positions that will start in Fall 2025 and Spring 2026 for a 12-month program.

Responsibilities:

Our Italy Cultural Representatives will be placed in a Merchandise role. Below is the description for this position.

Epcot World Showcase - Merchandise:

Proactively greeting and interacting with every Guest that enters or leaves the shops
Demonstrating and selling merchandise (including alcohol and tobacco) in indoor and outdoor areas
Filling orders, preparing and assembling food items
Cash handling - manual and using computerized registers
Stocking and cleaning shelves and carts
Receiving/putting away stock and deliveries
Stroller/wheelchair rental – including repetitive lifting, stacking and pushing strollers and wheelchairs
Preparation of food/candy
Preparing packages for shipping/delivery
Possible prolonged exposure to weather conditions

Basic Qualifications:

To be eligible to apply for the Italy Cultural Representative Program, you MUST:

Speak English fluently.
Be at least 18 years of age to apply.
Be able to authentically represent Italy.
Be receptive to guidelines.
Be fully available to work Sunday through Saturday, including days and nights, holidays and overtime.

All candidates (including former Cast Members) are required to attend an in-person presentation and interview in Italy.

You are required to upload your Resume/CV and Cover Letter in PGF or Word format (in English) for this job application.

Former Cultural Representative Program participants must wait 15 months from your most recent program end date to apply for a new Cultural Representative Program.

Additional Information:

Pay rate: Cast Members will earn an hourly rate of pay starting at $18.00 per hour depending on the role they are selected to perform.

We strongly encourage candidates to explore prior to submitting an application.

Keyword: IntlCRP1

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About The Company

The Walt Disney Company

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!