Field Service Site Manager

3 Months ago • All levels • Manufacturing

Job Summary

Job Description

As a Field Service Site Manager at ALTEN Technology USA, you will be responsible for overseeing and managing all on-site field service operations for our clients. This includes managing a team of field service technicians, scheduling appointments, ensuring the timely completion of service projects, and ensuring customer satisfaction. You will also be responsible for maintaining inventory of parts and equipment, and ensuring the safe and efficient operation of all field service operations. The ideal candidate will have strong leadership and communication skills, a proven track record of success in managing field service operations, and a passion for providing exceptional customer service.

Must have:

Strong leadership and communication skills
Proven track record of success in managing field service operations
Passion for providing exceptional customer service

Perks:

Medical, dental, and vision insurance
401(k) plan with employer matching
Paid time off (PTO)
Paid parental leave
Mentorship

6 skills required

required for this role

Add these skills to join the top 1% applicants for this job

Job Details

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.