Field Researcher – Weekday Part Time

2 Months ago • All levels

Job Summary

Job Description

This part-time Field Researcher role at Hong Kong Disneyland involves conducting interviews with guests and collecting data for in-park research studies in outdoor areas. Daily interaction with guests and providing assistance as needed are key aspects of the job. Weekday shifts are required, Monday to Friday, according to company-determined rosters. The role requires strong communication and interpersonal skills and fluency in Cantonese, English, and Putonghua. Previous customer service or interview experience and a tertiary education in a related field (Hotel, Hospitality, Tourism Management) are preferred but not mandatory. The successful candidate will contribute to providing a world-class guest experience at Hong Kong Disneyland.
Must have:
  • Conduct guest interviews and collect data
  • Excellent communication & interpersonal skills
  • Fluent in Cantonese, English, Putonghua
  • Weekday availability (Mon-Fri)
Good to have:
  • Customer service experience
  • Interview experience
  • Tertiary education (Hospitality/Tourism)

Job Details

Job Summary:

This part time role will need to work in shifts according to rosters determined by the Company-
Weekday part time: available to work on Mondays to Fridays
Weekend part time: available to work on Saturdays, Sundays & all Public Holidays


Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities. Interested in a career with a difference? Join us now!

Responsibilities:

  • Conduct interviews with guests and collect data for all in-park research studies at outdoor areas
  • Interact with guests on a daily basis and provide assistance if necessary

Basic Qualifications:

  • Ability to speak Cantonese, English and Putonghua
  • Ability to conduct an interview to collect response in a logical manner
  • Good communication and interpersonal skills

Preferred Qualifications:

The following qualifications are preferred, but not necessary:
  • Previous work experience in customer service / field or telephone interview preferred
  • Tertiary education qualification from Hotel, Hospitality, Tourism Management, or related courses

Additional Information:

Schedule Availability
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.

Submitting Your Application
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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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