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Customer Solutions Consultant, Google Cloud

Customer Solutions Consultant, Google Cloud

2 Days ago • 10 Years + • DevOps

About the job

4 skills required for this role

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google-cloud-platform

scalability

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Job Description

As a Customer Solutions Consultant at Google Cloud, you'll collaborate with sales teams to showcase Google Cloud's value to clients. Responsibilities include understanding customer needs, developing cloud solutions and architectures, conducting proofs of concept, and resolving technical issues. You will engage with clients to define their requirements, present solutions, and work with Google Cloud products to demonstrate integrations. You'll guide clients through legacy application assessments, recommending modernization roadmaps and strategies. This involves identifying business opportunities, addressing technical objections, supporting bid responses, and collaborating with product management to improve customer adoption of Google Cloud. The role also entails recommending integration strategies, enterprise architectures, and application infrastructure for successful Google Cloud implementation.

Must have:

10+ years cloud native architecture experience
Cloud infrastructure engineering expertise
Experience presenting to technical and executive stakeholders
Understanding of customer needs and developing solutions
Troubleshooting technical issues and guiding clients

Good to have:

Experience with SDN, routing, VPNs, load balancers, and firewalls
Security expertise (encryption, identity management, access control)
Application migration to cloud platforms
Experience with Banking and Financial Services clients
Relationship building and prospecting skills

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

Experience with networking concepts such as Software-Defined Networking (SDN), routing, virtual private networks, load balancers and firewalls.
Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
Experience in migrating applications and services to cloud platforms.
Experience in, or supporting Banking and Financial Services clients.
Experience prospecting, building, and maintaining customer relationships.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help customers and partners understand Google Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and issues. You will engage with customers to understand their business and technical requirements, and present solutions on Google Cloud.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical issues.
Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a solution on Google Cloud.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.