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Customer Onboarding Strategist, Global Customer Solutions (Czech, Slovak, Croatian)

County Dublin, Ireland (On-site)

Customer Onboarding Strategist, Global Customer Solutions (Czech, Slovak, Croatian)

2 Weeks ago • 2 Years + • Business Development • Undisclosed

About the job

4 skills required for this role

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communication

innovation

cross-functional

talent-acquisition

Job Description

The Customer Onboarding Strategist role at Google focuses on helping businesses grow their advertising reach using Google's products. Responsibilities include managing client relationships, achieving quarterly business targets, crafting tailored pitches, improving client relationships, providing data-driven recommendations, and implementing creative solutions. The ideal candidate possesses strong communication and analytical skills, experience in advertising or marketing, and fluency in Czech, Slovak, or Croatian, and English. This role involves working with cross-functional international teams and managing multiple projects simultaneously. The strategist will contribute to the team's success by consistently delivering against business goals and finding innovative ways to improve client relationships and promote Google products.

Must have:

Bachelor's degree in Marketing or equivalent
2+ years experience in advertising/marketing
Fluency in Czech, Slovak, or Croatian & English
B2B sales goal experience
Excellent communication & problem-solving skills

Good to have:

Experience with cross-functional international teams
Experience managing and customizing for a customer base
Experience pitching advertising solutions
Ability to lead and motivate others
Data analysis & strategic recommendation skills

Minimum qualifications:

Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
2 years of experience in advertising, business development, online media environment, or marketing roles.
Experience meeting Business-to-Business sales goals.
Ability to communicate in either Czech, Slovak, or Croatian and English fluently to communicate in this customer-facing role.

Preferred qualifications:

Experience collaborating with cross-functional international teams and managing stakeholders.
Experience managing and customizing for a customer base.
Experience reaching out to customers, with the ability to pitch comprehensive advertising solutions.
Ability to work separately with the capacity to lead, motivate, and work well with others.
Ability to multi-task and manage multiple projects at a time, while paying strict attention to detail.
Excellent problem-solving and communication skills, with the ability to develop business recommendations, action plans, and ideas on improving internal processes.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Manage and develop trusted relationships with clients and help them achieve business goals.
Contribute to the the team performance consistently delivering against quarterly business targets.
Create and craft pitches to customers tailored to clients’ performance goals, and work towards mutual business objectives.
Find and implement creative ways to improve our client relationships, share performance-enhanced suggestions, and promote Google products.
Produce interpretable insights from data analysis, deliver data-driven strategic and tactical recommendations to customers.

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About The Company

Google

1389 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.