Community Manager, Singapore
Job Summary
Job Description
OKX is seeking a passionate Community Manager to grow and manage the crypto community in Singapore. Must have strong communication skills, experience in building online communities, and a good understanding of the crypto and Web3 scene.
Must have:
- Community Management
- Crypto & Web3
- Social Media
- Communication Skills
Good to have:
- Event Management
- Customer Support
- Strategic Thinking
- Brand Awareness
Perks:
- Competitive Salary
- L&D Programs
Job Details
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the Opportunity
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.
We are seeking an individual passionate about growing and managing the crypto community in Singapore. The ideal candidate should be well-versed in community engagement through various online and offline platforms to maximize user engagement and satisfaction.
What You’ll Be Doing
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Stay updated on the latest crypto and Web3 trends, with a focus on developments in Singapore
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Manage social media accounts (e.g. Telegram, X/Twitter, TikTok, Discord) by planning and posting relevant content and responding to direct messages
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Organize and promote community events, sponsorships and meet-ups
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Handle customer inquiries and feedback promptly and professionally by working closely with our customer support team to resolve issues and enhance overall user satisfcation
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Collaborate closely with the rest of the OKX SG team to develop and implement strategies for community growth, engagement and retention
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Represent OKX SG as a thoughtleader in the local crypto and Web3 community
What We Look For In You
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Energetic and professional individual passionate with a good understanding of the crypto and Web3 scene in Singapore
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Strong written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner
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Proven experience in building and nurturing online communities, fostering positive interactions and creating an inclusive environment
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Ability to think strategically and creatively in promoting engagement and brand awareness in a compliant manner
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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