Client Services Coordinator
Job Summary
Job Description
This Client Services Coordinator role at Company 3 in Toronto requires someone with food service, catering, and hospitality experience. You will be responsible for organizing, managing, and coordinating all daily functions including purchasing food and inventory, organizing room rentals, and prepping production rooms. Must-haves include prior food service/catering and hospitality experience, client services or customer service experience, and excellent attention to detail.
Must have:
- food service
- catering experience
- client services
- attention to detail
Good to have:
- film industry
- multi-tasking skills
- customer service
- problem solving
Perks:
- health insurance
- retirement plan
3 skills required
Job Details
Company: Company 3
Position: Client Services Coordinator
Location: Toronto, ON
*Pay Range: $20.00 - $23.00 CAD hourly
POSITION SUMMARY:
Reporting to the Head of Production, the Client Services Coordinator will be responsible for organizing, managing and coordinating all the daily functions with the role, including but not limited to purchasing and tracking food and inventory, organizing room rentals, prepping production rooms, ensuring client needs are met, and carrying out barista duties as needed.
MAIN DUTIES:
The Client Services Coordinator will plan and coordinate all purchases of food and inventory on a weekly basis including working with various vendors. They will maintain relationships with Producers and staff to ensure all clients’ needs are met including, but not limited to, any dietary restrictions, and ensure protocol of the facility is followed (including, but not limited to, signing of NDAs). They will also be responsible for the following:
WHAT YOU BRING:
The ideal candidate will have prior food service/catering and hospitality experience, with prior working experience serving in a client services or customer service role. They must be service-oriented, with the ability to exhibit professionalism with high-profile clientele, and have the ability to interact with all levels of an organization up through executive level, maintaining professionalism. Additional desired skills include:
About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
Position: Client Services Coordinator
Location: Toronto, ON
*Pay Range: $20.00 - $23.00 CAD hourly
POSITION SUMMARY:
Reporting to the Head of Production, the Client Services Coordinator will be responsible for organizing, managing and coordinating all the daily functions with the role, including but not limited to purchasing and tracking food and inventory, organizing room rentals, prepping production rooms, ensuring client needs are met, and carrying out barista duties as needed.
MAIN DUTIES:
The Client Services Coordinator will plan and coordinate all purchases of food and inventory on a weekly basis including working with various vendors. They will maintain relationships with Producers and staff to ensure all clients’ needs are met including, but not limited to, any dietary restrictions, and ensure protocol of the facility is followed (including, but not limited to, signing of NDAs). They will also be responsible for the following:
- Track inventory and maintain accurate expense records
- Organizing and Maintaining Room Rentals – ensuring accurate records including client billing
- Work closely with cleaning staff to ensure facility cleanliness is maintained throughout the day
- Responsible for prep of Production rooms within the facility for clients
- Prepare refreshments and carry out barista duties as needed, throughout the day
- Ensure safety standards are maintained when food is being prepared
- Cover reception when needed.
- Various administrative duties and other duties as assigned.
WHAT YOU BRING:
The ideal candidate will have prior food service/catering and hospitality experience, with prior working experience serving in a client services or customer service role. They must be service-oriented, with the ability to exhibit professionalism with high-profile clientele, and have the ability to interact with all levels of an organization up through executive level, maintaining professionalism. Additional desired skills include:
- Excellent attention to detail, verbal and written communication skills
- Ability to multi-task and resolve issues with clients and staff quickly
- Knowledge of the Film and Television industry an asset
About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
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About The Company
Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.
Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.
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