Business Intelligence Analyst, Data Literacy Services

“The growth of data is outpacing an organization’s ability to get value from it”, said a prominent research firm. The Data Governance & Literacy team in Sony Interactive Entertainment (SIE) is set up to drive responsible and effective use of data, thereby enabling a data-driven culture to harness the most value from our data. Based in London, UK, we are looking for a highly driven individual for a global customer facing role providing analytical and training support. This analyst will directly engage with our stakeholders, providing ad-hoc data support and educating colleagues on the use of data to advance data literacy level of the organization.

What you’ll be doing

You are someone with hands-on experience with data (e.g. relational, clickstream) and visualization tools. This expertise gives you insight into the challenges faced by individuals who are new to an organization's data landscape. You are also passionate about explaining how to use data and visualization tools to generate insights, from creating dashboards to hosting customized training workshops. Combining these two strengths, you are an effective enabler to help scale data literacy across the organization.

Business Intelligence Reporting

• Develop an in-depth understanding of the data landscape and data domains for efficient data utilization
• Support stakeholders’ data usage through providing ad-hoc data analysis with a wide range of reporting tools such as Snowflake SQL, MicroStrategy, DOMO, and Adobe CJA

Customer Enablement & Training

• Establish a strong bond with the data community, and understand how they use the data and visualization tools, challenges, and opportunities
• Facilitate content curation for the data catalog to amplify knowledge about existing data assets and tools
• Collaborate with internal stakeholders to develop training framework, plans and materials
• Follow industry best practices on data literacy strategies through attending conferences and vendor-hosted webinars

What we are looking for

• 3 years’ professional experience working in business intelligence related role
• 2 years’ professional experience with visualization tools such as MicroStrategy, DOMO, Tableau, Adobe Analytics/CJA, and Atlassian tools (Jira, Confluence)
• 2 years’ professional experience working with SQL in complex data warehousing instance
• Experience developing training curriculum, hosting and leading training sessions on data and visualization tools
• Experience working in data literacy, data governance and culture programs
• Experience working in a complex environment; multiple sites, multiple global regions, multiple stakeholders (internal and external)
• Excellent interpersonal and communication skills to all levels
• Ability to travel, including some international travel, for key collaborator meetings
• Comfortable working with remote teams