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Account Manager, Mid-Market - DACH

Account Manager, Mid-Market - DACH

2 Weeks ago • All levels • Account Management

About the job

Summary

Meta's Global Business Group seeks a Mid-Market Account Manager (DACH) based in Dublin. This role focuses on managing a portfolio of direct clients in the DACH region, driving revenue growth year-on-year. Responsibilities include account planning, product adoption, client education, and ensuring high customer satisfaction. The ideal candidate will possess strong consultative sales skills, excellent customer service, and thrive in a data-driven environment. Fluency in German and English is mandatory. The role involves building relationships with advertisers, identifying growth opportunities, and effectively managing priorities to meet deadlines. Experience in account management, sales, customer service, or advertising agencies is preferred.

3 skills required for this role

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unity

critical-thinking

account-management

Must have:

Manage client portfolio & drive revenue growth
Drive product adoption & best practices
Build strong client relationships
Identify growth opportunities & trends
Prioritize tasks & meet deadlines
Excellent communication & presentation skills
Fluency in German & English

Good to have:

Experience in customer sales, account management, or agency management
Strong analytical and critical thinking skills

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Meta's Global Business Group contributes to Meta's mission by connecting every small business in the world with their customers through solutions like Facebook & Instagram Pages and Advertising. We succeed when we help our customers grow their business. People joining our team will have an outstanding opportunity to build client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. The ideal candidate will have experience in account management or related areas such as sales, customer service or experience in advertising agencies. The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction. Success in this position requires strong consultative sales skills, a focus on customer service, and the ability to thrive in a dynamic and data-driven, team-focused environment delivering against tight deadlines. This position is based in Meta's EMEA Headquarters in Dublin.

Account Manager, Mid-Market - DACH Responsibilities

Manage a portfolio of clients, with a focus on driving revenue and year-on-year growth.

Drive product and best-practice adoption across the portfolio.

Build mutually beneficial relationships with advertisers to grow their spend.

Identify growth opportunities and trends across the portfolio.

Effectively manage priorities and time in order to meet deadlines and administrative tasks.

Minimum Qualifications

Bachelors or Masters degree or equivalent practical experience.

Critical thinking, analytical skills with an entrepreneurial and proactive mind-set.

Ability to effectively prioritise tasks and manage time, even under high-pressure situations.

Ability to articulate complex data stories, in simple language to customers via day to day communications and regular presentation.

Customer management experience.

Strong team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact.

Ability to present key client issues in an effort to be the customer advocate within Meta.

Fluency in German and English.

Preferred Qualifications

Previous experience in customer sales, account management sales support, agency account management or consulting

Locations

Data Center

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity and Affirmative Action

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to .

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