Trade In Advisor, Sydney

2 Weeks ago • All levels • Business Development • Operations • Undisclosed

About the job

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Job Description

The Trade-In Advisor at Tesla in Sydney is responsible for the day-to-day functions of trade-ins and used car operations. This role requires close collaboration with various teams (Order Operations, Sales, Delivery) to provide support and guidance on all trade-in and used-car matters. Key responsibilities include coordinating with teams to determine competitive market values for trade-in vehicles using market knowledge and databases; ensuring all processes and documentation are followed correctly; acting as the point of contact for trade-in matters in NSW/ACT; providing training and feedback to sales teams to improve trade-in attachment rates; managing logistics for incoming trades and their disposal; and collaborating with the Service team on used Tesla inspections and repairs. The ideal candidate is highly motivated, detail-oriented, proficient in MS Office, and passionate about sustainable energy.

Must have:

Advanced computer skills (MS Office)
Detail-oriented and accurate
Coordinate with multiple teams
Market knowledge of vehicle values
Manage trade-in logistics
Provide training and support
Automotive industry interest
Clean driving license

What to Expect

The primary goal of a Trade-in Advisor is to carry out all Trade-in and Used car day-to-day functions. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.

What You’ll Do

Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
market value for customer trade-in vehicles using up to date market knowledge, current databases and programs.
Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
Be the point of contact for the NSW / ACT team for all operational trade-in matters
Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
Provide and manage on the ground logistics for all incoming trades as well as their disposal
Collaborate with Service to manage Used Tesla inspection and repair

What You’ll Bring

The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
Positive, enthusiastic and passionate about the advances in sustainable energy.
Driver’s License with a clean driving record
Must have an interest in the automotive industry

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