Tesla Support Advisor - Manchester

6 Days ago • All levels • Miscellaneous

Job Summary

Job Description

Tesla seeks a Support Advisor in Manchester to provide exceptional customer service. Responsibilities include resolving roadside, technical, and service inquiries, guiding customers on Tesla products, collaborating with internal teams, and ensuring a consistently positive customer experience. The ideal candidate is customer-centric, an excellent communicator, digitally savvy, and a skilled multi-tasker. They are also a fast learner, flexible team player, and hold a valid driver's license. The role involves working shifts, potentially including weekends and evenings.
Must have:
  • Excellent communication skills
  • Customer-centric approach
  • Technical troubleshooting skills
  • Digital fluency
  • Problem-solving abilities
  • Valid driver's license
Good to have:
  • Multilingual skills
  • Experience in customer support
Perks:
  • Competitive compensation and benefits
  • Ongoing training and development
  • Dynamic work environment
  • Innovative technology

Job Details

What to Expect

Our Tesla Support Advisors aren't just technically gifted, they are also great communicators who put the customer first. As a Tesla Support Advisors, your role will be to guide our existing and future customers and create an exciting, memorable and best in class experience.

You will join an international and diverse team supporting our mission to accelerate the world’s transition to sustainable energy and mobility.

Your main responsibilities will be to support customers, offering them guidance about their Tesla Products. We want every customer to feel valued and informed, about our innovative products. You can help to deliver customer support in a way that creates an outstanding experience that represents the Tesla brand values.

What You’ll Do
  • Support: You will support Tesla customers on a wide range of matters, resolving roadside, technical and service-related inquiries. We trust you to guide, educate, troubleshoot and contribute an excellent customer experience, every time
  • Coordinate: You collaborate with a wide network of Tesla colleagues and departments locally and globally. By partnering across teams, you aim to ensure consistency in our customer experience
  • Make a difference: We depend on you to create an experience where every Tesla customer feels valued, heard and informed
  • Develop: You will be a part of a brilliant team with the mind-set to grow. Our Tesla Support Advisors face new challenges every day and we consistently push each other to learn and develop
What You’ll Bring
  • Customer-centric above all: No matter what, you act with customer in mind. You have a clear background within customer support, and will contribute to the team’s ability to deliver an even better experience
  • An excellent communicator: You manage English fluently and always communicate clearly, concisely and respectfully. Additional languages are a plus
  • Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
  • A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture
  • A fast learner: We do not expect you to be a Tesla expert on day one and our dedicated training team will upskill you quickly. We do expect you to be eager to learn and thrive on new challenges
  • Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts
  • Safe to drive: We require you to hold a full valid driver’s license

We Offer:

  • A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
  • The chance to work with innovative technology, advanced tools and software
  • Ongoing training and development to help you grow your skills and career
  • A competitive compensation and benefits package
  • A safe, clean and fun workplace

Join the mission.

Apply today.

Note that applications must be submitted online and contain an English CV.

Similar Jobs

The Walt Disney Company - KFSN News Producer

The Walt Disney Company

California, United States (On-Site)
2 Months ago
SambaNova Systems - Principal Software Engineer, Runtime

SambaNova Systems

Bengaluru, Karnataka, India (Hybrid)
5 Months ago
Supercell - Senior Game Tester, New Game: mo.co

Supercell

Helsinki, Uusimaa, Finland (On-Site)
3 Months ago
Wargaming - Senior Gameplay Programmer (Steel Hunters)

Wargaming

Prague, Prague, Czechia (Hybrid)
2 Months ago
Tesla - Indirect Procurement Internship

Tesla

Brandenburg, Germany (On-Site)
1 Week ago
Tesla - Apprenticeship as a Body Shop Technician

Tesla

Leonding, Upper Austria, Austria (On-Site)
1 Week ago
The Walt Disney Company - Disney Live Entertainment Talent Casting Intern, Summer/Fall 2025

The Walt Disney Company

Kissimmee, Florida, United States (On-Site)
2 Weeks ago
Tesla - Automotive Mechatronics Technician

Tesla

Kressbronn Am Bodensee, Baden-Württemberg, Germany (On-Site)
1 Week ago
Tesla - Automotive Mechanic/Automonteur

Tesla

Zaventem, Flanders, Belgium (On-Site)
1 Week ago
Tesla - Supervisor Technical Support – Residential Products

Tesla

North Holland, Netherlands (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Panteon Games - Game Designer

Panteon Games

Ankara, Ankara, Türkiye (On-Site)
3 Months ago
Handy Games - Level Designer

Handy Games

Giebelstadt, Bavaria, Germany (On-Site)
2 Weeks ago
PwC - AES SAP OTC - LO Senior Associate  Operate.

PwC

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Sportainment Engineering and Design LLP - Designer

Sportainment Engineering and Design LLP

Noida, Uttar Pradesh, India (On-Site)
5 Months ago
Feld Entertainment - Monster Jam Truck Body Technician

Feld Entertainment

Ellenton, Florida, United States (On-Site)
4 Months ago
Gearbox Software - Level Artist

Gearbox Software

Frisco, Texas, United States (On-Site)
2 Months ago
The Walt Disney Company - Director, Contact Center Technology & Workflows

The Walt Disney Company

Santa Monica, California, United States (Remote)
3 Weeks ago
Scanline VFX - Rigger

Scanline VFX

Seoul, South Korea (On-Site)
6 Months ago
SuperPlay - Senior 3D Animation

SuperPlay

Tel Aviv District, Israel (On-Site)
2 Months ago
Wargaming - Senior Environment Artist (Unannounced Project)

Wargaming

Guildford, England, United Kingdom (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Manchester, England, United Kingdom

Playtech - Software Engineer

Playtech

Manchester, England, United Kingdom (On-Site)
1 Month ago
Frontier Developments - Character Artist

Frontier Developments

Cambridge, England, United Kingdom (Hybrid)
3 Weeks ago
Tesla - Sales Advisor

Tesla

Winchester, England, United Kingdom (On-Site)
1 Week ago
Kwalee - Finance Manager

Kwalee

Royal Leamington Spa, England, United Kingdom (On-Site)
1 Week ago
Framestore - LAUNCHPAD INSIGHTS | UNPAID WORK EXPERIENCE

Framestore

London, England, United Kingdom (On-Site)
8 Months ago
Rockstar Games - C++ Software Engineer, FiveM (Mid/Senior)

Rockstar Games

Leeds, England, United Kingdom (On-Site)
5 Months ago
LeoVegas - Customer Experience Advisor - Danish Market

LeoVegas

Newcastle Upon Tyne, England, United Kingdom (On-Site)
4 Months ago
Netflix - Senior Manager, Import & Studio Relations - EMEA

Netflix

London, England, United Kingdom (On-Site)
3 Months ago
Rank group - Trainee Dealer

Rank group

Glasgow, Scotland, United Kingdom (On-Site)
3 Months ago
Climax Studios - Senior Level Designer

Climax Studios

Edinburgh, Scotland, United Kingdom (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Miscellaneous Jobs

Tesla - Craftsmanship Engineer

Tesla

Berlin, Berlin, Germany (On-Site)
1 Week ago
Tesla - Automotive Mechatronics Technician/Auto Mechanic

Tesla

North Rhine-Westphalia, Germany (On-Site)
1 Week ago
Kaiying Network - Senior Commercialization Planner

Kaiying Network

Shanghai, Shanghai, China (On-Site)
2 Weeks ago
Tesla - Automotive Mechatronics Technician Apprenticeship (incl. High-Voltage Technology)

Tesla

Weinstadt, Baden-Württemberg, Germany (On-Site)
1 Week ago
Tesla - Delivery Advisor

Tesla

Drammen, Buskerud, Norway (On-Site)
1 Week ago
Tesla - Construction Mechanic Apprenticeship (m/w/d) 2025

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
1 Week ago
Trek - Production Technician

Trek

Fredericksburg, Virginia, United States (On-Site)
2 Weeks ago
Tesla - Automotive Mechatronics/Auto Mechanic

Tesla

Berlin, Berlin, Germany (On-Site)
1 Week ago
Playtech - Technical Support Specialist (Intern)

Playtech

Tartu, Tartu County, Estonia (On-Site)
6 Days ago
The Walt Disney Company - Special Effects Designer Principal

The Walt Disney Company

Glendale, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug