Tesla Advisor 電動車銷售顧問(台中)
About the job
Job Description
Tesla is seeking a Tesla Advisor in Taichung, Taiwan to deliver an exceptional customer experience. Responsibilities include engaging with customers, understanding their needs, educating them on Tesla products and services, scheduling test drives, managing the CRM system, and preparing/hosting vehicle deliveries. The ideal candidate will possess strong customer service skills and a comprehensive understanding of Tesla's product line. They will be responsible for building rapport, answering questions effectively, and creating a positive and informative experience for each customer. The role requires proficiency in collecting customer information, updating sales data, and ensuring a smooth delivery process. Success in this position necessitates mastering product knowledge, local EV incentives, and maintaining a healthy sales pipeline.
Must have:
- Engage customers promptly and personally
- Understand customer needs and purchase intent
- Educate customers on Tesla products and services
- Manage CRM and sales data
- Conduct test drives and vehicle deliveries
Perks:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global EAP and Wellbeing Resources
- Employee Vehicle Purchase Program
- Employee Merchandise Discounts
- Celebratory Gifts
- Employee Referral Program
What to ExpectWhat You’ll DoWhat You’ll Bring
Position Description
At Tesla, our "Tesla Advisor", consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.
As a Tesla Advisor I, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.
As a Tesla Advisor I, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.
Responsibilities
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
Requirements
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
Compensation and Benefits
Benefits
In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
- Employee Vehicle Purchase Program
- Employee Welfare Committee
- Employee Merchandise Discounts
- Celebratory Gifts for Special Occasions
- Employee Referral Program
The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company
福利
除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：
- 員工認股計劃（ESPP)
- 團體醫療保險
- 全球員工協助方案 (EAP) 和協助資源
- 員工購車計劃
- 職工福利委員會
- Eshop精品員工優惠
- 特殊場合的慶祝禮物
- 員工推薦計劃
本公司保留更改福利項目的權利。
View Full Job Description
Add your resume
80%
Upload your resume, increase your shortlisting chances by 80%
About The Company
Tesla is an internet company. Follow us to receive our company updates and job postings.
Get notified when new jobs are added by Tesla
Jobs in Taichung City, Taiwan
Trend Micro, Taiwan (On-Site)
Logitech, Taiwan (Hybrid)
Warner Bros Discovery, Taiwan (On-Site)
Trend Micro, Taiwan (On-Site)
The Walt Disney Company, Taiwan (On-Site)
Trend Micro, Taiwan (On-Site)
Tesla, Taiwan (On-Site)
Tesla, Taiwan (On-Site)
Logitech, Taiwan (On-Site)
Rivos, Taiwan (Hybrid)
Get notifed when new similar jobs are uploaded
