Technical Training Instructor

2 Weeks ago • All levels • Education • Undisclosed

About the job

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Job Description

The Technical Training Instructor at Tesla will deliver learning solutions within their region, ensuring the Service team provides the best ownership experience for every Tesla owner. Key responsibilities include facilitating hands-on New Hire and Continuous technical training, mentoring coaches, partnering with Service Managers to address skill gaps, and improving team performance. This role requires expertise in electric vehicles, complex automotive systems, and excellent communication and facilitation skills. The instructor will also support content development, apprentice programs, and share best practices with peers, while coaching technicians and managing projects. This position requires at least 60% travel and fluency in Hebrew and English.

Must have:

Exceptional ability to deliver learning solutions
Expert knowledge of electric vehicles
Strong automotive system diagnosis & repair knowledge
Proven training & coaching experience
Excellent communication & facilitation skills
Fluency in Hebrew and English

Good to have:

Experience with Tesla's infotainment and driver assistance systems
Experience with environmental and safety requirements

What to Expect

The Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Technical Trainer will take responsibility for ensuring their Service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on New Hire and Continuous technical training, mentoring and supporting a network of coaches, and partnering closely with local Service Managers to train for skill gaps and elevate the performance of their teams.

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.

Please submit your CV in English.

What You’ll Do

Facilitate New Hire and Continuous instructor-led and virtual technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards.
Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Tesla electric vehicles
Support the Content Development team with the creation, revising and/or reviewing training material, as needed
Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials.
Partner with Managers and Coaches to identify and train for skill gap development of employees.
Serve, coach and mentor a network of Service Coaches to enhance core capabilities and ensure continuous process improvement.
Share best practices with Technical Training peers.
Support the cross training and upskilling of peer trainers
Support & coach Technicians in their Service Center
Support and manage from any local and specific projects with minimal guidance

What You’ll Bring

Equivalent in experience and evidence of exceptional ability
Strong automotive system diagnosis and repair knowledge. Experience with electric vehicles preferred
Experience with Tesla’s infotainment and driver’s assistance systems strongly preferred
Proven training and coaching experience
Ability to travel at least 60% of the time
Experience with environmental and safety requirements a plus
Proactive, flexible, confident, professional, and self-directed in a fast-paced environment
Thrives working independently; also able to contribute strongly as a member of a high performing team
Strong facilitation, stakeholder management and interpersonal communication skills required
Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role
Proactive and ability to positively adapt quickly to change
Resilient under pressure, positive attitude and strong commitment to the mission
Tech savvy – able to expertly use a full suite of office and learning technologies
Fluent in Hebrew and English
Must have a valid Driver’s License, and a valid passport

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