Technical Program Delivery - Senior Manager [US Client]

1 Day ago • 7-8 Years • Product Management • Cyber Security

About the job

Summary

As a Senior Manager of Technical Program Delivery at PwC, you'll oversee and coordinate digital projects, ensuring successful delivery within budget and timelines. This involves managing cross-functional teams, driving digital transformation initiatives, and acting as a strategic advisor. You'll need strong organizational and communication skills, the ability to navigate complex situations, and experience with Agile methodologies. Responsibilities include creating clear and engaging communications, applying systemic thinking, validating results with clients, and coaching team members. The role requires a deep understanding of Agile frameworks (Scrum, Kanban, SAFe), Agile tools (Jira, Trello, Rally), and modern product management techniques. You'll also be responsible for managing expectations, building client relationships, and ensuring alignment with business objectives.
Must have:
  • 7+ years experience
  • Agile methodologies expertise
  • Strong communication skills
  • Cross-functional team management
  • Digital transformation experience
  • Client relationship management
  • Problem-solving and decision-making
  • Coaching and mentoring
Good to have:
  • SAFe
  • Jira, Trello, Rally
  • CI/CD pipelines
  • Test automation
  • Change management
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Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Project / Program Management

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage cross-functional teams and drive digital transformation initiatives.

Crecerás como asesor estratégico, aprovecharás tu influencia, experiencia y red de contactos para entregar resultados de calidad. Motivaráss y asesorás a otros, uniéndose para resolver problemas complejos. A medida que crezcas en autonomía, aplicarás un juicio sólido, reconociendo cuándo actuar y cuándo escalar. Se espera que resuelvas a través de la complejidad, hagas preguntas reflexivas y comuniques claramente cómo encajan las cosas. Tu capacidad para desarrollar y mantener equipos de alto rendimiento, diversos e inclusivos, y tu compromiso con la excelencia, contribuyen al éxito de nuestra Firma.

Ejemplos de las habilidades, conocimientos y experiencias que necesitas para liderar y aportar valor a este nivel, incluirán de manera enunciativa más no limitativa, las siguientes:

Crear y transmitir mensajes claros, impactantes y atractivos que cuenten una historia holística.

Aplicar el pensamiento sistémico para identificar problemas subyacentes y/o oportunidades.

Validar resultados con los clientes, compartir perspectivas alternativas y actuar sobre la retroalimentación del cliente.

Dirigir al equipo a través de la complejidad, demostrando compostura en situaciones ambiguas, desafiantes e inciertas.

Profundizar y evolucionar tu experiencia con un enfoque en mantenerte relevante.

Iniciar conversaciones de coaching abiertas y honestas a todos los niveles.

Tomar decisiones difíciles y actuar para resolver problemas que afectan la efectividad del equipo.

Modelar y reforzar los estándares profesionales y técnicos (por ejemplo, referirse a la guía específica de impuestos y auditoría de PwC), el Código de Conducta de la Firma y los requisitos de Independencia.

Minimum years experience required

  • 7 years of experience.

Additional application instruction

Demonstrates intimate-level, abilities and/or proven record of shifting clients towards Agile and modern delivery practices including: 

  • Comprehensive understanding of various Agile frameworks including but not limited to Scrum, Kanban, Lean, and SAFe. Familiarity with Agile tools such as JIRA, Trello, and Rally; 

  • Hands-on experience in delivering software products using Agile and Scaled Agile methodologies; 

  • Proven experience in coaching teams, Product Owners, Scrum Masters, and senior executives in Agile principles and practices. Ability to instill an Agile mindset and facilitate the shift from traditional methodologies; 

  • Strong skills in change management strategies, ensuring smooth transitions for teams and departments adopting Agile. Knowledge of the challenges and resistance typically encountered during Agile transformations and strategies to overcome them; 

  • Ability to define an agile transformation strategy, vision, roadmap, operating model, and KPIs; 

  • Designing and implementing Agile transition strategies tailored to client-specific challenges, industry nuances, and organizational cultures; 

  • Ability to identify, assess, and manage risks in Agile transitions, ensuring clients are well-prepared for potential challenges; 

  • Ability to design, develop, and deliver engaging Agile training sessions and workshops for various audiences, ranging from novices to experienced practitioners; 

  • Familiarity with metrics and key performance indicators (KPIs) to measure and enhance Agile delivery performance; 

  • Manage expectations, building relationships, and communicating effectively with client stakeholders at all levels, ensuring alignment between business objectives and Agile transformation goals; 

  • Knowledge of approaches to scale Agile across large organizations, understanding the intricacies and challenges of enterprise-wide Agile adoption; 

  • Familiarity with the toolsets and infrastructure required to support Agile teams, including CI/CD pipelines, test automation, and configuration management such as Jenkins, Terraform. GitLab, GitHub; 

  • Deep understanding of Agile metrics like Velocity, Cycle Time, Cumulative Flow, and Burn Charts, and the capability to interpret these to drive continuous improvement; 

  • Experienced in modern product management techniques that integrate seamlessly with Agile, such as user story mapping, MVP definition, and product backlog prioritization; and 

  • Contribute to the development of playbooks and assessment diagnostic tools to help accelerate value for our clients.

  • Understand the importance of have a correct information management
  • Knowledge of Information Security and Data Protection 
  • Correct Information Security Management 

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Change Control Processes, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Professional Courage {+ 18 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

View Full Job Description

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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