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Strategic Agency Manager, Google Customer Solutions, Market (French)

Strategic Agency Manager, Google Customer Solutions, Market (French)

1 Month ago • 5 Years + • Business Development

About the job

5 skills required for this role

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communication

innovation

storytelling

growth-strategies

account-management

Job Description

As a Strategic Agency Manager at Google Customer Solutions, you'll leverage executive influencing skills to partner with performance media agencies. You'll focus on C-level stakeholder relationships, co-creating business growth strategies, and identifying/executing growth opportunities. Responsibilities include owning a portfolio of agencies, delivering against quarterly business objectives, driving product adoption, managing agency relationships (C-level to Media Planners/Buyers), and shaping the agency program. You'll work towards long-term strategic goals, prioritizing outstanding business experiences for Google's agency partners, and contributing to sustainable business growth for all parties involved. The role requires strong communication, influencing skills, and experience in business development or account management within the digital marketing/advertising industry.

Must have:

5+ years experience in business development/account management
C-level executive relationship experience
Fluent in English and French
Strong communication and influencing skills
Agency relationship management
Business growth strategy development

Good to have:

Experience managing complex partnerships
Knowledge of agency business models
Experience working autonomously in a dynamic environment
Proven ability to overachieve quotas

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in business development, partnerships, management consulting, or account management, in the Digital Marketing/Advertising industries.
Experience working with C-level executives and cross-functionally across all levels of management.
Experience working in business and pitching to clients
Ability to communicate in English and French fluently to support client engagements.

Preferred qualifications:

Experience managing complex partnerships.
Experience working autonomously in a dynamic, ever-changing, and collaborative environment.
Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling and engaged promotions.
Knowledge of agency business models, customer retention, growth and new business acquisition for agencies.
Ability to own a portfolio in a business context, and consistently overachieve quotas to drive growth.
Excellent communication and influencing skills.

About the job

As a Strategic Agency Manager, you will leverage your executive influencing skills to partner with performance media agencies. You will focus on C-level stakeholder relationships and co-create business growth strategies with a portfolio of agencies by identifying and executing opportunities for growth.

In this role, you will focus on increasing digital capabilities and strengthening long-term commercial growth partnerships within our GCS agencies, driving business growth and product adoption across the broader portfolio of agency managed accounts. You will drive alignment on the allocation of the strategic resources for the agencies, and collaborate with client strategists and product specialists to deliver mutual business growth to our agencies, customers, and to Google.

You will also develop the acquisition and promote capabilities of your assigned agencies across all levels of the organization in order to enable sustainable business growth for all parties.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Own a portfolio of agencies by understanding growth drivers, identifying opportunities for growth, managing risks and building multi quarter plans for achievement.
Deliver against quarterly business and product objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
Work towards long term strategic goals on new and existing business consistently, prioritizing and delivering outstanding business experiences to Google's agency partners.
Manage and strengthen primary agency relationships from C-levels all the way down, including Media Planners and Buyers.
Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency level planning.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.