Staff SW Engineer (7 - 10 years' experience in Microsoft Dynamics CRM 365 / MSD 365)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We are seeking a proficient MS Dynamics developer to join our development team in Bangalore, India.

Key Responsibilities -

• Lead design and development of the CRM platform and products, in an agile development environment.

• Present technical solutions, capabilities, considerations, and features in business terms.

• Drive projects that require hands-on Microsoft Dynamics CRM knowledge and experience

• Lead development teams on projects and be responsible for end-to-end execution of roadmap commitments.

• Excel in partnership with technical project managers, and product leaders on requirements workshops and grooming, and help define joint product/technology roadmap.

• Collaborate across engineering teams and leaders such as Operations and Infrastructure (O&I), Cybersecurity and platform teams.

• Own measurable functional, strategic and operational goals and priorities.

• Act decisively on continuous improvements to processes/tools for better developer efficiency and productivity.

• Able to work on multiple projects and initiatives with different/competing timelines and demands.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 7 - 10 years of hands-on experience in solutioning and implementing CRM solutions (Sales or Service) with Microsoft Dynamics
• Proven experience and expertise as a Microsoft Dynamics Developer, with a strong focus on Dynamics 365.
• Proficiency in programming languages such as C#, .NET, JavaScript, and SQL.
• Experience with Power Platform (PowerApps, Power Automate, Power BI) is a plus.
• Exposure and experience leading cross-functional technology initiatives facilitating collaboration across Product and Technology organizations.
• Specialize in Dynamics 365 and Power Platform with a good understanding of the overall Microsoft stack including Dynamics 365 Sales and Service CRM, Azure and Microsoft 365.
• Deep functional and technical knowledge of Dynamics 365 CE including Sales, Customer Service, Contact Centre, Project Operations and Copilot.
• Deep knowledge of Power Platform including Power Apps (Model Driven and Canvas), Power Automate, Power Pages, Power Virtual Agents.
• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.