Service Maintenance Technician

2 Months ago • All levels • Facilities Management

About the job

Job Description

Flow is looking for a skilled Service Maintenance Technician to maintain multifamily apartment buildings. Must have experience in plumbing, electrical, HVAC, carpentry, and general building maintenance. Strong technical and problem-solving skills are required.
Must have:
  • Plumbing Repair
  • Electrical Repair
  • HVAC Maintenance
  • General Maintenance
Good to have:
  • Technical School
  • Hospitality Setting
  • Customer Service
  • Problem Solving
Perks:
  • Full Benefits
  • Paid Time Off
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About the Company
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

As a Service Maintenance Technician, you will ensure the smooth functioning of property systems and equipment. This includes addressing issues in plumbing such as repairing leaks, unclogging drains, and maintaining fixtures. You will play a vital role in upholding compliance with applicable codes, regulations, governmental agencies, and company directives related to building operations and work safety. Additionally, you will troubleshoot and repair electrical systems, outlets, and appliances as well as perform preventive maintenance and repairs on heating, ventilation, and air conditioning systems (HVAC). You will also assist contractors while performing work as directed by the Facilities Manager.

Responsibilities

    • Perform routine maintenance tasks to ensure the proper functioning of property system sand equipment, including but not limited to:
    • Plumbing: Repair leaks, unclog drains, and maintain fixtures.
    • Electrical: Troubleshoot and repair electrical systems, outlets, and appliances.
    • HVAC: Perform preventive maintenance and repair on heating, ventilation, and air conditioning systems.
    • Carpentry: Repair or replace furniture, doors, windows, and other wooden fixtures.
    • Painting: Touch up paint and maintain the appearance of walls, ceilings, and trim.
    • General maintenance: Conduct minor repairs to equipment, fixtures, and amenities throughout the property.
    • Respond promptly to guest requests for maintenance assistance, ensuring that all issues are addressed in a timely and efficient manner to maximize guest satisfaction.
    • Conduct preventive maintenance inspections and tasks to minimize downtime and ensure the long-term functionality of facilities and equipment.
    • Keep accurate records of maintenance activities, including work orders, repairs performed, parts used, and maintenance schedules.
    • Monitor and maintain inventory levels of maintenance supplies and equipment, placing orders as needed to ensure availability for ongoing maintenance operations.
    • Always adhere to safety protocols and procedures, including proper handling of hazardous materials, use of personal protective equipment (PPE), and compliance with regulatory requirements.
    • Collaborate with other members of the maintenance team and staff to address maintenance-related issues and support overall property operations.
    • Availability to work flexible hours, including evenings, weekends, and holidays, as needed.

Ideal Background

    • High school diploma or equivalent; technical school training or certification in maintenance-related fields is preferred.
    • Proven experience as a maintenance technician, preferably in a re or hospitality setting.
    • Strong technical skills and knowledge of maintenance procedures for plumbing, electrical, HVAC, carpentry, and general building maintenance.
    • Ability to troubleshoot and solve maintenance issues independently and efficiently.
    • Excellent communication and customer service skills, with the ability to interact professionally with guests and staff.
    • Attention to detail and the ability to prioritize tasks in a fast-paced environment.
    • Physical stamina and the ability to lift, carry, and move heavy objects and equipment.
Benefits
• Fully employer-paid benefits (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Pre-tax commuter benefits 
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

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