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Sales Specialist, Google Customer Solutions

Sales Specialist, Google Customer Solutions

1 Month ago • 3 Years + • Business Development

About the job

2 skills required for this role

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communication

innovation

Job Description

The Sales Specialist at Google Customer Solutions (GCS) focuses on driving business growth for small and medium-sized businesses (SMBs) by partnering with them to develop and implement effective digital marketing strategies using Google's advertising solutions. Responsibilities include prospecting clients, managing sales pipelines, presenting digital marketing solutions, expanding existing customer accounts, providing performance-enhancing suggestions, and promoting other Google products. Strong communication and relationship-building skills are essential, along with a deep understanding of online media and advertising. The role involves communicating with clients via phone, email, and in-person meetings, prioritizing client satisfaction, and consistently exceeding expectations. The successful candidate will possess a minimum of 3 years experience in advertising sales, business development or online media.

Must have:

Bachelor's degree or equivalent experience
3+ years in advertising sales/business development
Excellent communication and presentation skills
Client relationship management expertise
Proficient in digital marketing solutions

Good to have:

Experience managing business growth
Strong organizational skills and teamwork abilities
Interest in educating new advertisers
Knowledge of Google's product offerings

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
3 years of experience in an advertising sales, business development, or online media environment.

Preferred qualifications:

Experience managing business growth and maintaining client relationships.
Excellent organization skills, with the ability to work well within a team.
Excellent communication skills, with the ability to present advertising solutions over the telephone to prospects.
Interest in sales as well as an interest in working with and educating new advertisers.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Prospect clients and identify leads.
Manage the business pipeline and develop a strategy.
Present digital marketing solutions, implement ways to expand customers existing accounts, tailor and share performance-enhancing suggestions, and promote other Google products.
Communicate with customers by phone and email, and in person when needed.
Prioritize and deliver a positive customer business experience to Google's advertisers.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.