Sales Manager, Unified Support

Do you want to be a leader in a transformational sales team that is revolutionizing the way we sell our products, services, and solutions?  We are looking for innovative thinkers with both formal and informal leadership skills who work well within teams with competing priorities to achieve a common objective. 

We are looking for passionate, experienced, and credible leaders who will follow the model | coach | care approach to developing a winning sales team of Support Sales Manager.  The Support Sales Manager leverages Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services model that drives impact across our customers’ Microsoft investment.

As a Support Sales Manager, you will excel in thought leadership by developing strategies for transformational culture change; hone your solution sales and networking capabilities by improving your teams’ consultative customer conversations and collaboration with internal, external, and partner stakeholders; and accelerate your career growth through the leadership challenge of being the bridge between corporate leaders and sales excellence, exceeding your teams’ performance objectives and running successful business in a complex organizational structure.

You will be responsible for sales execution and sales excellence, business value selling, scaling and collaboration and innovation and capability growth. As a Support Sales Manager Global Black Belt, you will develop deep business acumen across Microsoft’s portfolio of products and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Proven years of technology-related sales or account management experience
  • OR Bachelor's Degree in Information Technology, Business Administration, or related field AND Several years of technology-related sales or account management experience
  • OR equivalent experience
• A few years of experience in solution sales or consulting services sales
• Understanding of service delivery
• Proven track record in leading change management initiatives
• Native proficiency in Swedish and English
• Experience in people management

• You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
• You will propose the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers.
• You will lead sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.
• Technical Expertise: You will lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.​
• You will be responsible for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.