Sales Development Representative

We are Sinch. The world’s #1 in mobile engagement, helping amazing companies communicate with customers. And whether or not you know us you’ve definitely used our technology. From the life-changing to the time-saving, we’re helping over 3,000 businesses interact with people like never before. We reach every phone on the planet within seconds, so imagine the scale, the variety, the opportunity, and the growth that offers. Here you'll dream even bigger than ever, face fascinating challenges, and build your skills and career alongside amazing experts. And every time you hear a phone ping, you’ll be proud of knowing you were part of making that happen. 

We are now looking to expand the team with a Sales Development Representative, who will play a key role in driving our mission forward by identifying and generating new sales opportunities.

The essence of the role  

As Sales Development Representative, you will be a proactive team member who excels in building relationships, understanding customer needs, and presenting tailored solutions.

You will report to the Director Sales & Business Development based in Canterbury, UK.  

As Sales Development Representative, you will: 

• Manage inbound inquiries and identify qualified leads through effective outreach and engagement.
• Conduct cold calls and actively follow up on leads generated from various marketing efforts.
• Educate and nurture prospects until they are qualified for hand-off to the sales team.
• Collaborate closely with sales and marketing to refine our sales approach and strategies.
• Maintain accurate records of interactions and qualified leads in our CRM system.

Who are you? 

We are on the hunt for a Sales Development Representative who possesses resilience and flourishes in a fast-paced, evolving environment. This individual should be comfortable working both independently and collaboratively within a vibrant team. The ideal candidate is a motivated go-getter who loves connecting with clients and has a genuine passion for technology.

In order to be successful in this role, we believe you have: 

• French, Spanish and/or German required as an addition language to English.
• Exceptional communication skills, both written and verbal.
• Proven ability to manage multiple projects and thrive in a fast-paced environment.
• Strong interpersonal skills with a knack for relationship building.
• Experience with CRM systems, preferably Salesforce or similar.
• Experience with Sales Automation tools, preferably Outreach or similar.
• Ability to think critically, adapt to new challenges, and work collaboratively.
• Previous experience in a sales or customer-facing role is a plus but not necessary.

Preferred:

• Bachelor’s degree in Business, Marketing, or related field.

Our corporate language is English, please submit your application in English.  

Are you ready? Join us on our journey! 

About the recruitment process 

To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process.