Sales Analyst - Northern Europe

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

Description

As Sales Analyst Northern Europe you will have an important role in enabling Sinch to achieve its sales goals by supporting the team and helping to drive improvements in ways of working. This is a great opportunity to be part of an unprecedented journey.

You will report to the Regional Director Northern Europe, who is based in London, UK.

As Sales Analyst Northern Europe, you will:

• Be one of the central contacts for UK & Ireland sales, to problem solve, assist and report problems
• Review, analyse and improve processes related to sales and onboarding, from planning to implementing
• Help to drive automation together with business automation
• Be one of the spokespeople of sales internally
• Evaluate business and analytics tools and feedback to relevant teams
• Help to manage access control in systems and tools
• Help facilitate sales’ needs for development of new BSS
• Participate and in time, lead sales training

Requirements

• 2-5 years' work experience from a similar role such as in sales operations, project management, business analytics or other role with processes-improvement as part of responsibilities
• An understanding of sales and related processes
• Familiarity with basic sales analytics
• You have experience planning a busy workload with excellent time management and organisational skills
• You have a solutions-oriented approach and you are able to plan your work towards deadlines
• Proficient in MS Office tools
• You are analytical and pay attention to details, with excellent communication and interpersonal skills
• Fluent in English, both written and verbal
• Experience with Excel, Salesforce, Tableau

Our corporate language is English, please submit your application in English.

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!