Port Cruise Representative, DCL, Bench (Port Canaveral, FL) Seasonal

Job Summary:

Responsibilities:

• Deliver a flawless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
• Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
• Perform efficient automated check-in functions on tablets and/or handheld devices
• Maintain strong observation skills with high level of detail
• Prolong standing and walking to various areas of the terminal to perform and maintain crowd control during peak operational hours in both indoor and outdoor settings during different weather conditions
• Comfortable speaking in front of large groups or audiences
• Provide Guest Service and help find solutions when challenges arise with Guests and Cast Members
• Perform multiple tasks simultaneously
• Cast Members may be required to handle cleaning chemicals and supplies

Basic Qualifications:

• Knowledge of Disney Cruise Line and Walt Disney World products
• Navigate between multiple and concurrent computer applications
• Computer and technical proficiency
• Physical role requiring heavy lifting up to 40-50 lbs, pushing, pulling, bending, twisting, and kneeling. This would include using a broom/mop
• Verbal and interpersonal communication skills
• Seasonal requires six (6) full days of availability every month for any shift, including early mornings, nights, and holidays.

Preferred Qualifications:

• Bilingual
• Previous Cruise Line experience
• Hotel Guest Service Experience

Additional Information:

To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.

Keyword: WDWCasting portcruise cruiserep portcruiserep

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