People Operations Manager

• Hands-On Process Leadership: Own day-to-day operations of People processes, setting the standard for efficiency and accuracy by working alongside your team to implement best practices across the employee lifecycle.
• Drive Operational Excellence: Actively shape and enhance core People Operations processes, including onboarding, compliance, policy management, and offboarding, ensuring they are efficient, scalable, and aligned with our culture.
• Coach and Develop Your Team: Mentor a team of People Operations Analysts, fostering a collaborative and high-accountability environment while building each team member’s capabilities in process management, data integrity, and employee experience.
• Ensure Compliance and Minimize Risk: Take ownership of regulatory compliance, including managing required filings (e.g., EEO-1), maintaining robust policies, and proactively identifying and mitigating areas of risk.
• Document and Optimize Processes: Develop and maintain process documentation that ensures consistency and clarity, allowing the team to work efficiently and autonomously as we grow.
• Oversee HRIS Integrity and Efficiency: Manage and maintain data integrity within our HRIS (Workday or equivalent), ensuring accurate data across HCM, Compensation, Performance, and Time Tracking modules.
• Collaborate to Drive People-Centric Solutions: Partner cross-functionally to create seamless People processes that align with the needs of other departments, maximizing shared resources and strengthening our culture.
• Introduce Innovative Solutions: Lead the development and implementation of new programs, processes, and initiatives that enhance the employee experience and elevate operational efficiency as our organization grows.

• 5+ years of experience in People Operations or a related HR function, ideally within high-growth, fast-paced environments
• Proven ability to lead and develop teams using a hands-on, coaching approach
• Experience with Workday (or similar HRIS systems), with knowledge in HCM, Compensation, Performance, and Time Tracking modules preferred
• Strong project management skills and a history of leading cross-functional initiatives
• Skilled in designing scalable People processes that balance compliance and employee experience
• Data-driven mindset with experience performing complex reporting and analysis; adept at working with data in Google Sheets or Excel to solve challenges and inform decisions
• Exceptional attention to detail, ensuring accuracy and thoroughness in all processes and documentation
• Excellent communication and relationship-building skills across all levels of the organization, fostering trust and collaboration
• Bachelor’s degree or equivalent experience

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on March 12, 2024.

Please see the independent bias audit report covering our use of Covey here.