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Market Asset Manager, Supercharging

North Holland, Netherlands (On-site)

Market Asset Manager, Supercharging

1 Day ago • 3 Years + • Operations • Undisclosed

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

excel

communication

cross-functional

team-management

Job Description

The Market Asset Manager at Tesla will be responsible for managing Supercharger sites in the Netherlands and Emerging Markets (Middle East and Turkey). This role requires managing contracts, resolving site issues, ensuring high customer satisfaction, and collaborating with cross-functional teams. Responsibilities include contract negotiations, project management for underperforming sites, peak planning, and developing scalable processes. The ideal candidate will have experience in operations, project or asset management, strong customer service skills, and excellent communication abilities.

Must have:

Manage contracts & negotiations
Resolve site-level issues
Maintain high customer satisfaction
Project management experience
Cross-functional team collaboration
Excellent communication skills

Good to have:

Dutch, Romanian, Arabic, Turkish, Hebrew, or Spanish language skills
Experience with real estate transactions
Facility management experience

What to Expect

The Market Asset Manager works on the Operations team responsible for the Dutch and Emerging Markets such as the Middle East and Turkey. The ideal candidate has a passion for stakeholder management, customer experience and strategic planning.

This dynamic role will be responsible for maintaining excellent customer experience at our Charging sites, meeting team performance targets, and working on new initiatives. In this role you will serve as the in-market expert on contracts, network dynamics, risks, and regional nuance to drive operational excellence. This role will require ongoing partnership with the Charging Deployment team, Service, Vehicle Sales and Delivery, leadership, and global Operations teams.

What You’ll Do

Manage contract amendments, renegotiations, renewals, and term planning, collaborating with Deployment to ensure contracts align with network planning.
Oversee site-level issues, campaigns, and vendor coordination to maintain high customer satisfaction, including full site operations for Tesla-managed amenities. Lead & resolve non-technical Contract & Asset Management issues & escalations
Project manage low performing sites to meet global customer experience and financial standards
Responsible for market-level peak planning, working in coordination with Network Operations Center & Technical Asset Management.
Act as the Charging business partner for site hosts and internal cross-functional teams, including Service, Sales, and Delivery for events.
Develop scalable, robust processes which support the Charging team’s business goals.

What You’ll Bring

Bachelor's degree or equivalent working experience in a relevant field such as Business Administration, Real Estate, or Facility Management
Minimum of 3 years of experience in a related area such as operations management, project management, facility management or asset management
Previous experience in a customer facing role and able to coordinate in fast-paced environments and teams
Lead negotiations for real estate transactions or vendor negotiations
Ability to manage multiple projects with an eye for efficiency and priority
Superb communication skills in English. Dutch, Romanian, Arabic, Turkish, Hebrew, or Spanish language skills are considered a plus
Ability to anticipate challenges and solve before they become costly to correct
Highly energetic personality, with a flexible attitude towards critical tasks
Aptitude for system optimization for scalable solutions
Proficient with Microsoft Outlook, Excel, PowerPoint, Word, PowerAutomate

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