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Lead Technical Consultant, Professional Services

United States (Remote)

Lead Technical Consultant, Professional Services

12 Hours ago • 12 Years + • Administrative

About the job

Summary

As a Lead Technical Consultant, you'll execute data migration projects for Egnyte's customer deployments. You will act as the liaison between clients and internal teams, monitoring, reporting, and troubleshooting migration jobs. Responsibilities include engaging with clients and internal teams on project status, escalating issues, multitasking across projects with deadlines, and communicating effectively using standard operating procedures. Strong technical skills in areas like software installation, data migration tools, virtualization, server OS (Windows/Linux), scripting (Python, SQL, PowerShell), and Active Directory/Azure AD are essential. Experience with enterprise software support in a SaaS environment and leading technical discussions with stakeholders is crucial.

10 skills required for this role

Test your skills to join the top 1% applicants for this job

vmware

spark

azure

python

sql

powershell

linux

hyper-v

saas-business-models

talent-acquisition

Must have:

Data migration expertise
Software installation & troubleshooting
Virtualization experience
Scripting skills (Python, SQL, PowerShell)
Enterprise software support
Customer communication skills

Good to have:

Multiple language proficiency
Experience with Azure AD

Perks:

Competitive salary & benefits
Company equity
Flexible hours & generous time off
401(k) Retirement Plan
Health Savings Account (HSA)
Paid parental leave
Wellness programs
Discounted perks

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Description

Title: Lead Technical Consultant (Data Migration)

Location: USA, Remote

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Your Qualifications

Strong technical skills that cover four or more of the following areas:

Software Installation and troubleshooting skills

Data and Permission migration tools

Virtualization experience (VMWare, Hyper-V)

Windows/Linux Server operating systems

Execute and monitor scripts (python, SQL, PowerShell)

Good understanding of Microsoft Active Directory, Azure AD, SSO

Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.

Experience migrating data and permissions

Strong experience in Customer Facing Implementation roles working remotely. Should be adept at leading technical discussions and implementation with stakeholders.

Excellent customer engagement and communication skills.

Fluency of spoken and written command of English. Any other language is a plus.

Attention to detail and adapt to process in a quick changing environment.

Bachelor’s degree in related technical discipline preferred.

12+ years of relevant technical function experience

What You’ll Do

Execute data migration project implementation to ensure successful customer deployment and adoption of Egnyte solutions

Act as liaison between customers and internal teams for monitoring, reporting and level 1 troubleshooting of migration jobs

Engage with customers and internal team to provide status and escalate issues

Ability to multi-task and manage multiple projects with strict deadlines

Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).

COMPENSATION:
Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $130k - $145k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

Competitive salaries and comprehensive benefits
Company equity depending on role and level
Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
Paid holidays and sick time
401(k) Retirement Plan (Traditional and Roth)
Health Savings Account (HSA) and Employee Assistance Program (EAP)
Paid Maternal, Paternal, and Adoption Leave to help you grow your family
Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
Gym, cell phone, and internet reimbursement
Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
Your own Egnyte account with lifetime access

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

View Full Job Description

$130.0K - $145.0K/yr (Outscal est.)

$137.5K/yr avg.

United States